Communication and Listening Skills

Why is active listening a "two-way street"?

• because if you listen to others, you can force them to listen to you

• because both the listener and the speaker give and receive something

• because it means you are walking and being active while you listen

• because two people are saying the same thing at the same time

The following barrier ocurred by whom?

poor listening skills

• sender

• receiver

• both sender and receiver

• neither of them

_________ arises when the sender and the receiver of the message attribute different meanings to the same words or use different words to convey the same meaning.

• Feedback

• Emotional Barrier

• Ambiguity

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

Lack of Listening Skills is an example of :

• Personal Barrier

• Physiological Barrier

• Environmental Barrier

• Cultural Barrier

A person not ready to communicate because he is too angry - This is an example of:

• Physical Barrier

• Emotional Barrier

• Semantic Barrier

• Cultural Barrier

Why is it called "active listening"?

• You stay active rather than sitting around.

• It requires a lot of multi-tasking. 

• You use your eyes and brain as well as your ears.

• You look very focused. 

Why do you need to use your eyes when actively listening?

• you don't

• to observe the speaker's body language

• to make the speaker think you are tuned in

• none of these

When the listener doesn't actively participate in the communication process, this is ______ listening. 

• active

• passive

• empathic

• appreciative

If you're facing the person speaking, you're always actively listening.

• True

• False

Which of the following is a verbal cue you can use to show you’re actively listening?

• saying, “Ooh ooh”

• interrupting

• humming a familiar song

• asking a follow-up question

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7