L8 Onboarding and training

Once employees have been recruited and selected, the next step is onboarding them to

• A)   their new company and their new job.

• B)   pay scales and career planning.

• C)   fit in with their clients.

• D)   corporate strategies.

• E)   the company's position on equality.

There are three ways to evaluate an onboarding program. What is one of these ways?

• A)   Customer satisfaction scores

• B)   Case studies

• C)   Cost/benefit analysis

• D)   Quality circles

• E)   Markov analysis

Development as it relates to training is best described as _______ in nature.

• A)   immediate

• B)   technical

• C)   operational

• D)   short-term

• E)   long-term

Negligent training occurs when an employer does which of the following?

• A)   Does not conduct a needs analysis of the position

• B)   Fails to develop an employee for a long-term opportunity

• C)   Does not implement a validation process to test the training methods

• D)   Fails to train adequately and an employee subsequently harms a third party

• E)   Fails to consider different learning styles when delivering the training program

After validation, what is the next step in the training process?

• A)   Needs analysis

• B)   Training evaluation

• C)   Instructional design

• D)   Implementation

• E)   Analysis of training options

In which step of the training process are training objectives established?

• A)   Needs analysis

• B)   Training evaluation

• C)   Instructional design

• D)   Implementation

• E)   Validation

A technique for determining the training needs of current employees is

• A)   position analysis.

• B)   job analysis.

• C)   training analysis.

• D)   motivation analysis.

• E)   performance analysis.

When an employee learns a job by actually performing that job, this training method is called

• A)   interactive training.

• B)   job instruction training.

• C)   vestibule training.

• D)   on-the-job training.

• E)   one-on-one training.