
Quiz Teknik Penanganan Barang Bawaan Tamu yang Dititipkan
Quiz
•
Hospitality and Catering
•
11th Grade
•
Medium
Yuliana Kolin
Used 1+ times
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16 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yang dimaksud dengan teknik penanganan barang bawaan tamu?
Sistem reservasi hotel
Prosedur check-out tamu
Layanan yang disajikan oleh pihak hotel
Metode pembersihan barang
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yang harus diperhatikan saat mengangkat barang bawaan tamu?
Kondisi cuaca
Tanda pada barang
Jumlah tamu
Waktu check-in
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa tujuan dari teknik stacking dalam penanganan barang?
Menghindari kerusakan barang
Mempercepat proses check-in
Mengurangi jumlah barang
Meningkatkan biaya operasional
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa arti dari tanda 'Fragile' pada barang bawaan tamu?
Barang harus disimpan dalam keadaan kering
Barang mudah pecah
Barang harus ditumpuk dengan hati-hati
Barang tidak boleh diangkat
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mengapa penting bagi bellboy untuk mengetahui teknik penanganan barang?
Untuk meningkatkan kepuasan tamu
Untuk mengurangi biaya hotel
Untuk menghindari kerusakan barang
Untuk mempercepat proses check-out
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yang dimaksud dengan 'Handling With Care'?
Menangani barang dengan cepat
Menangani barang tanpa perhatian
Menangani barang dengan sembarangan
Menangani barang dengan hati-hati
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yang harus dilakukan jika barang bawaan tamu mengalami kerusakan?
Mengganti barang dengan barang lain
Mengabaikannya
Hotel harus bertanggung jawab
Menyalahkan tamu
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