Quiz on Ergonomics and Facilities Planning in Hospitality

What is the primary focus of ergonomics?

• Minimizing employee comfort

• Forcing the worker to fit the job

• Designing the job to fit the worker

• Maximizing production speed

Which principle involves studying human body measurements?

• Psychology

• Anthropometry

• Biomechanics

• Physiology

What is a key benefit of ergonomics in the hospitality industry?

• Decreased guest satisfaction

• Reduced employee morale

• Increased employee injuries

• Improved employee health and well-being

What aspect of facilities planning focuses on maximizing efficiency?

• Space utilization and layout

• Accessibility

• Technology integration

• Traffic flow

Which of the following is a consideration for back-of-house ergonomics?

• Comfortable chairs for guests

• Sufficient lighting in guest rooms

• Proper knife handling

• Adjustable reception desks

What does the term 'sustainability' refer to in facilities planning?

• Reducing employee training

• Increasing operational costs

• Incorporating eco-friendly design elements

• Maximizing guest capacity

What historical period saw early ergonomic considerations in hospitality?

• Medieval period

• The 21st century

• The Renaissance

• The Industrial Revolution

What is a key milestone in modern ergonomics?

• Development of ergonomic furniture

• Reduction of technology in design

• Neglecting employee safety

• Focus on mass production

Which ergonomic principle examines the impact of work on the human body?

• Biomechanics

• Anthropometry

• Physiology

• Psychology

What is a critical role of facilities planning in hospitality?

• Creating a chaotic environment

• Enhancing operational efficiency

• Increasing employee turnover

• Limiting guest access