SHRM Ch1 (Managing employees to be competitve)

Companies that know how to leverage the talents of their employees, along with their financial and other resources, to provide a high quality product or service are more likely to reach their ultimate goal of having…

• a sustainable competitive advantage.

• quality of management.

• profitability.

• a short-term success.

Individuals who perform the tasks, duties, and responsibilities needed to carry out the work of a company are known as _____.

• shareholders

• beneficiaries

• employees

• trustees

The term used to refer to an employee who has direct responsibility for supervising and directing employees to perform the work needed by the company is ___________.

• employee

• line manager

• support manager

• human resource manager

The practices that a company has put in place to manage employees are called _____.

• human resources practices

• competitive advantage practices

• primary HR activities

• competencies

When employees feel valued by the company for their contributions toward meeting company goals, they will be more…

• likely to leave the company because they know they will be valued elsewhere as well.

• likely to ask for a raise.

• likely to ask for professional development opportunities.

• committed and more productive.

The department in an organization tasked with developing policies and practices for attracting, selecting, developing, compensating, and retaining employees is known as the ____.

• people department.

• business office.

• HR department.

• accountability department

_____ are the activities that encompass work design and workforce planning, managing employee competencies, and managing employee attitudes and behaviors.

• Competitive activities

• Primary HR activities

• Performance activities

• Cultural activities

Which of the following is not one of the three primary HR activities?

• Controlling healthcare costs

• Work design and workforce planning

• Managing employee competencies

• Managing employee attitudes and behaviors

Which of the following is not one of the three main HR challenges?

• Organizational demands

• Environmental influences

• Regulatory issues

• Political issues

“How many tasks can your employees perform?” is a question a manager would need to consider for _______.

• job design

• alignment

• competencies

• organizational demands