EIA_Q&A_HK Round2

EIA_Q&A_HK Round2

12th Grade

20 Qs

quiz-placeholder

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EIA_Q&A_HK Round2

EIA_Q&A_HK Round2

Assessment

Quiz

Hospitality and Catering

12th Grade

Practice Problem

Easy

Created by

HR VLC

Used 3+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The standard Entering the Guest Rooms is displayed?

Ring doorbell and do not need to confess the name

Ring doorbell and announce “Housekeeping”

Knock and confess "Housekeeping"

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which behavior should the housekeeping staff do?

Announce and ask for permission to clean the room “Xin chào, May I clean your room?”

Always open the door slowly and carefully

Do not throw soap in toilet, this will block the toilet bowl. There is a bag on trolley for used soap

All are correct

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

 What are the principles of cleaning?

Wear gloves if clean toilet and touch dirty linen

No need to use chemicals to clean

Use wet or damp cloth depend on surface

Never use guest soiled towels and linen for cleaning

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Pillows are washed every 2-4 months (per occ.)

True

False

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

 How many days do you replace the linen in an occupied guest room?

(___day(s)/time)

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How long does it take to run on request?

2-3 minutes

5-10 minutes

5 - 7 minutes

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many 2-bedroom villa?

1

2

3

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