Creating a Courteous Environment Quiz

What is the best way to show you are listening to someone during a conversation?

• Interrupt them frequently

• Look at your phone

• Nod and maintain eye contact

• Ignore their comments

How should you respond when someone offers you help?

• Decline without saying anything

• Accept graciously and thank them

• Take the help but complain about it

• Ask why they are helping you

Which of the following is an example of good table manners?

• Chewing with your mouth open

• Speaking loudly across the table

• Using utensils properly and not talking with your mouth full

• Reaching across others to grab food

What should you do if you arrive late to a meeting?

• Sneak in quietly and say nothing

• Apologize briefly and take your seat

• Make a scene to draw attention

• Blame traffic loudly

What is the most polite way to greet someone?

• Ignore them

• Say "Hey!"

• Use their name and smile

• Wave without speaking

How should you address someone you don't know well?

• By their first name

• Use Mr., Ms., or their title

• Call them "buddy"

• Ignore their name

What is an appropriate response to a compliment?

• Dismiss it

• Thank the person

• Argue against it

• Change the subject

How can you show appreciation for someone's help?

• Say nothing

• Offer them a small gift or a thank you note

• Make them feel guilty

• Complain about it

What should you do if someone makes a mistake?

• Point it out loudly

• Offer help to correct it

• Ignore it completely

• Laugh at them

How can you encourage others to speak in a group setting?

• Dominate the conversation

• Ask open-ended questions

• Ignore their input

• Criticize their ideas