Features of E-mail

The purpose of attaching a file in an e-mail is to:

• share documents or images

• increase email size

• make the email look professional

• encrypt the email

What happens when you mark an e-mail as urgent?

• The email is sent immediately.

• The email is highlighted for the recipient.

• The email is deleted.

• The email is saved as a draft.

What is included at the end of an e-mail to provide sender information?

• Signature

• Header

• Subject

• Attachment

What feature allows an e-mail to be sent to another recipient while keeping track of conversations?

• CC (Carbon Copy)

• BCC (Blind Carbon Copy)

• Forwarding

• Reply All

CC in e-mail terminology stands for:

• Carbon Copy

• Creative Commons

• Credit Card

• Control Center

What is the difference between CC and BCC in e-mails?

• CC recipients are visible to all, BCC recipients are hidden

• CC is used for urgent emails, BCC is for non-urgent

• CC is for internal communication, BCC is for external

• CC and BCC are the same

What feature allows a response to be sent to an e-mail received?

• Reply

• Forward

• Archive

• Delete

The purpose of scheduling e-mails is to:

• send e-mails at a specific time automatically

• organize e-mails into folders

• delete e-mails after a certain period

• forward e-mails to another address

A contact list in e-mail is:

• A list of email addresses stored in an email account.

• A list of phone numbers stored in a phone.

• A list of websites visited frequently.

• A list of tasks to be completed.

What happens when an e-mail address is inaccurate or an attached file is too big?

• The email is sent successfully.

• The email bounces back or fails to send.

• The email is delivered but without the attachment.

• The email is sent to the wrong recipient.