023_Impersonation – CompTIA Security+ SY0-701 – 2.2

What should you do if someone asks for your password over the phone?

• Provide the password if they seem trustworthy

• Refuse and report the call

• Ask them to send an email instead

• Change your password immediately

Which of the following is a sign of a tech support scam?

• Receiving an unsolicited call claiming your computer has issues

• A friendly customer service representative from your internet provider

• Receiving an email with a coupon code for antivirus software

• A pop-up window from a website you trust

What should you do if you receive a suspicious call?

• Immediately hang up.

• Engage in conversation to gather more information.

• Ask for the caller's name and number.

• Report the call to your local authorities.

What is the main goal of impersonation scams?

• Gaining the victim’s trust to steal sensitive information

• To provide financial advice to victims

• To sell fake products to consumers

• To promote legitimate services

What should you do if you suspect someone is impersonating a company?

• Call the company directly to verify the request

• Ignore the request and do nothing

• Respond to the request with your personal information

• Report the impersonation to the police

How can an organization prevent impersonation fraud?

• Implement a strict dress code for employees

• Educate employees on verifying requests

• Limit access to company emails

• Increase the number of security personnel

What is “vishing”?

• Voice phishing scams over the phone

• Video phishing scams via webcam

• Phishing through social media platforms

• Email phishing targeting voice messages

What is a common tactic scammers use in phone calls?

• Impersonating trusted individuals or organizations

• Offering free gifts or prizes

• Requesting personal information for verification

• Calling from a blocked number

Why do scammers use poor grammar in phishing attempts?

• To filter out those who are less gullible.

• To make their messages more appealing.

• To confuse the recipients intentionally.

• To save time in writing messages.

What should you do if you receive a voicemail threatening legal action?

• Take it seriously and consult a lawyer

• Ignore it if it sounds unprofessional

• Respond immediately to the caller

• Report it to the authorities