
OSL Q2 - Wireline Quiz Ontario
Authored by Kylee Anderson
Professional Development
Professional Development

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21 questions
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1.
OPEN ENDED QUESTION
1 min • Ungraded
Team Name:
Evaluate responses using AI:
OFF
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of Internet does Koodo offer?
Fibre
DSL
Cable
5G
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When does Koodo Internet take the customers first payment?
Right away
After 30 days
On the selected activation date
in 15 days
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Why might an address show as in-eligible for Koodo Internet even though it is eligible? (Select all correct answers)
You copied/pasted the address
You entered "RD, CRT, DR" instead of "road, court, drive"
The customer has a unit or apartment number
The home isn't wired yet for service, but is within the serviceable footprint
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: TELUS customers can not receive discounts on Koodo Internet
True
True, but only for new TELUS mobility activations
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: Technicians can set up the customers equipment in their home
True
False
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Select all services included with Stream+
Netflix
Amazon Prime
Disney+
Apple TV
Discovery
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