__________________: software utilized to allow working from home or a remote location.

• Computer-aided manufacturing (CAM)

• Voice over Internal Protocol (VoIP)

• Telecommuting software

________________: a particular computer will have a particular type of processor.

• application programs

• Central Processing Unit (CPU)

• hard drive

________________: responsible for starting up application programs, running them, and managing the resources that they need.

• motherboard

• network

• operating system

Monitor, printer, speakers; any piece of computer hardware equipment which converts information into human-readable form.

• A. output device

• B. processor

• C. operating system

________________: integration of computer with telecommunication equipment for retrieving, manipulating, and storage of data.

• data

• information technology

• intranet

an internal network similar to the Internet that is accessible only by authorized personnel; used to access information and communicate with others within an organization.

• data

• information system

• intranet

Bryan would like to send the same e-mail message to multiple people at once. He wants to save their e-mail contact information for future e-mail messages too. Which e-mail service should he use?

• A. virus

• B. attachments

• C. address book

• D. distribution lists

Jordan is using software to create a letter of application that he will send to a potential employer. Which application software is he using?

• database

• spreadsheet

• presentation

• word processing

André keeps track of all orders, customer names and addresses, and inventory in an application software. Which application software is André using?

• database

• presentation

• spreadsheet

• word processing

Anna created a computer program that will alter the way a computer operates without the permission of the user. She attaches this file to an e-mail message. What is this attachment called?

• virus

• browser

• worksheet template

• uniform resource locator (URL)