MGMT Topic 10

1. Which of the following is NOT the reason to perform controlling function in the organisation?

• To discover opportunities in the environment

• To arrange task, people and other resources to complete the work

• To cope with the complication in managing an organisation

• To ensure high productivity and efficiency

Survey feedback is an example of _______ control.

• feedback

• concurrent

• feedforward

• contemporary

SS footwear company becomes too focused on cost-cutting measures, leading them to source cheaper materials. As a result, the quality of their shoes has decline and receive a high rate of product defects.

The barrier to control for SS footwear company is __________.

• overemphasis on one instead of multiple approaches

• overemphasis on paperwork

• overemphasis on means instead of ends

• too little participation

The last step in the control process is to _______.

• compare performance to standards

• take corrective action, if necessary

• establish standards

• measure performance

“XYZ Company monitors the budget, cash on hand, debt-repayment schedules, and how bills are paid in a timely manner of each department closely.”

XYZ Company is monitoring the _____________ area.

• informational

• financial

• structural

• cultural

At ABC Company, employees set daily production goals and are required to print reports every hour to ensure that they are on target. Which possible barrier to control is ABC Company facing?

• Overemphasis on one instead of multiple approaches

• Too little participation

• Overemphasis on means instead of ends

• Overemphasis on paperwork

_____________ control is used to monitor performance to ensure that day-to-day goals are being implemented and corrective actions are taken as needed. The reporting is usually done on a ____________ basis.

• Tactical; monthly

• Tactical; daily

• Operational; daily

• Operational; monthly

What is the primary purpose of the first step in the control process?

• To establish a baseline for comparison

• To evaluate performance

• To take corrective action

• To measure performance

Which of the following is NOT a key to successful control?

• To concentrate on significant activities

• To set realistic performance results

• To be rigid during the controlling process

• To emphasize on development and improvement

Which of the following are possible reasons for any organisation to need or require control?

I. Consumer tastes change

II. New competitors appear

III. Manufacturing defects

IV. Stable economic conditions

• I only

• I and II

• III and IV

• I, II and III