CHAPTER 1

What is Organizational Behavior (OB)?

• A study of company profits and losses

• A field analyzing national economies

• A field investigating the impact of individuals, groups, and structure on behavior within organizations

• A branch of engineering focused on systems design

Which of the following is NOT a differentiating characteristic of diversity?

• Tenure

• Race

• Religion

• Intelligence quotient

Why is diversity important in organizations?

• It fosters creative problem-solving through different perspectives

• It ensures uniformity in employee background

• It reduces the need for training

• It limits communication challenges

Which form of discrimination includes offensive jokes or negative stereotypes?

• Intimidation

• Mockery and insults

• Incivility

• Exclusion

How can organizations attract diverse employees effectively?

• Ignore demographic considerations

• Hire based on personal referrals only

• Promote only internal employees

• Target recruitment to underrepresented groups

What is a recommended strategy for expatriate adjustment?

• Isolating them from local teams

• Increasing short-term international assignments

• Providing minimal orientation

• Focusing solely on language skills

Which dimension of Hofstede’s cultural values refers to society’s tolerance for ambiguity?

• Uncertainty avoidance

• Power distance

• Individualism

• Masculinity

If a manager cuts off a female lawyer during meetings regularly, this is an example of:

• Exclusion

• Intimidation

• Mockery

• Incivility

Why might terminal and instrumental values influence an employee's behavior?

• They help identify personality types

• They determine cognitive ability

• They guide personal goals and preferred behavior

• They reduce the need for diversity training

Which of the following best reflects the purpose of diversity management strategies?

• To attract and retain a varied workforce and enhance team performance

• To minimize communication in multicultural teams

• To eliminate all forms of difference

• To increase competition among employees