CHAPTER 2 - ORGANIZATIONAL BEHAVIOR

1. What is perception?

• A process of organizing and interpreting sensory impressions

• A long-term reaction to emotions

• A set of learned attitudes

• A method of rational thinking

2. Which of the following best defines emotion?

• Physical response to temperature

• Intense, short-lived feeling caused by a specific event

• Long-lived feeling with no clear cause

• Calm, neutral state of mind

3. What are moods?

• Deep-seated values

• Reactions to external rewards

• Always positive and short-lived

• Longer-lived and less intense than emotions

4. What is the first step in the rational decision-making model?

• Evaluate alternatives

• Identify the problem

• Implement the decision

• Select preferred alternative

5. What is bounded rationality?

• A simplified decision-making process that focuses on essential features

• A way to maximize all possible outcomes

• A method of making perfect decisions

• A statistical analysis method

6. What is intuition in decision making?

• Logical deduction based on facts

• A structured decision-making process

• A computer-aided decision technique

• An unconscious process based on experience

7. Which of the following is an example of a decision-making bias?

• Emotional intelligence

• Anchoring bias

• Rational processing

• Reflective analysis

8. What is overconfidence bias?

• Overestimating one’s performance and ability

• Ignoring available data

• Believing outcomes are due to fate

• Making random decisions

9. What are basic emotions?

• Reactions learned from culture

• Long-term behaviors

• Discrete emotions like anger, fear, and joy

• Neutral responses

10. What is positive affect?

• A bias in memory

• A neutral mental state

• A dimension consisting of positive emotions like enthusiasm

• A mood dimension with negative emotions