BSIT 1 - Usability/User Support

___________ is the practice of testing how easy a design is to use with a group of representative users.

This is when you directly compare the usability of two different versions of your app/site.

This test has the lowest barrier of entry of any testing method, but it also yields the roughest and lowest quality data.

The _______ administers tasks to the participant

It offers  detailed  instructions  that  empower  end-users  to  fully   grasp important concepts or processes.

This is particularly aimed at new users of a tool and provides step-by-step instruction of how to use the tool.

Good for quick reference

It refers to assistance provided to the users of technology and other products.

Navigation Pane is an example of Task Specific Help.

• TRUE

• FALSE

Usability testing will help you create a better experience for all users.

• TRUE

• FALSE