ทดสอบความเข้าใจเกี่ยวกับ Service Mind
Authored by Nattapol Navamarat
Hospitality and Catering
University
Used 8+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Service Mind หมายถึงอะไร?
การมีจิตใจบริการ
การมีจิตใจบริการลูกค้า
การมีจิตใจเฉยเมย
การมีจิตใจแข่งขัน
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
องค์ประกอบของ Service Mind มีทั้งหมดกี่ข้อ?
3
5
7
10
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
S ใน Service Mind หมายถึงอะไร?
Support
Helpfulness
Service
Assistance
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
E ใน Service Mind หมายถึงอะไร?
Expertise
Excellence
Efficiency
Empathy
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
R ใน Service Mind หมายถึงอะไร?
Flexibility
Responsiveness
Reliability
Creativity
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
V ใน Service Mind หมายถึงอะไร?
Velocity
Venture
Value
Vision
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
I ใน Service Mind หมายถึงอะไร?
Team
Organization
Individual
Community
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