OBI ADE
Authored by Abu Hashim Ahmad Kamil
Business
Professional Development
Used 2+ times
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11 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Tahun bilakah Nasi Lemak Aunty Ainul mula berniaga?
1999
1993
1957
1996
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Bilakah tarikh Abella Drizz Enterprise di daftarkan?
11/08/2016
08/11/2015
08/11/2016
11/08/2017
3.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Apakah nilai jenama yang terpenting?
Harga Berpatutan
Autentik
Mesra Pelanggan
Berish dan Halal
4.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Yang manakah yang dkatakan Pengalaman Pelanggan?
Saat pelanggan masuk sehingga selepas makan
Layanan
Persembahan Makanan
Suasana
5.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Jika identiti jenama dibina dengan kukuh ianya akan........
Meningkatkan jualan
Mewujudkan kesetiaan pelanggan
Meningkatkan kesedaran jenama
Membezakan restoran anda dalam pasaran sesak
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Apakah elemen elemen dalam Perkhidmatan Pelanggan?
Mengurus masa menunggu & tempat duduk
Sambut pelanggan dan
Mengambil pesanan
Mengendalikan maklumbalas dan aduan pelanggan
Teknik jualan asas dan promosi
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apakah "Signature Dish" restoran anda?
Nasi Lemak Kosong
Nasi Lemak Telor Mata
Nasi Lemak Ayam Berempah
Nasi Lemak Ayam Crispy
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