EIA_Q&A_F&B_BARS Round3

How many languages must a menu have at a minimum?

(a)  

When serving drinks in cans, bottles or mixer drinks, where should the beverages be poured for the guest?

• On left side of the guest

• In back of the guest

• On left side of the guest

• In front of the guest

Coffee/tea is served within (a)   minutes of order

Is it allowed to use single-use plastic for guest?

• Yes

• No

Do servers need to offer napkins or cocktail napkins when serving snack or drink to guest?

• Yes

• No

Menu are presented through QR code . Although outlets may have some printed menu of premium quality paper. Font is legible and a minimum of 21-point size. True or False?

• True

• False

Any unidentifiable food or beverage items are clearly labelled and indicate allergens where required (i.e. dairy, nuts, gluten, etc.), labels are clean and consistent in appearance (At least in (a)   languages)

How long does it take for the correct order to be served from the beach/poolside lounger?

(a)  

Dishes are cleared within 10 minutes of guests finishing their meals or as required during the meal. True or False?

• True

• False

The bill is presented, after guest has prompted, in a ___ with a property/restaurant ___

* For hotels with Revo system, room charge should be signed directly on the digital device.

(a)