Asesmen Diagnostik Penanganan Lost & Found
Authored by Tugas Malang
Hospitality and Catering
11th Grade
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5 questions
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1.
OPEN ENDED QUESTION
45 sec • 5 pts
Apa yang kalian ketahui tentang istilah Lost and Found di hotel?
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2.
OPEN ENDED QUESTION
45 sec • 5 pts
Menurut kalian, siapa yang bertanggung jawab jika ada barang tamu yang tertinggal di kamar hotel?
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3.
OPEN ENDED QUESTION
3 mins • 5 pts
Apa yang akan kalian lakukan jika menemukan jam tangan mahal di kamar tamu yang baru saja check-out?
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4.
OPEN ENDED QUESTION
3 mins • 5 pts
Menurut kalian, mengapa penting bagi petugas housekeeping untuk jujur dan teliti saat menangani barang tamu?
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5.
OPEN ENDED QUESTION
3 mins • 5 pts
Jika kalian melihat teman yang PKL di Room Attendant menemukan barang tamu lalu menyimpannya tanpa laporan, apa yang akan kalian lakukan?
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OFF
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