Welcome & Greet GMCC

What should you say when a guest arrives?

• See you later, Mr. Smith

• Welcome to Golo Mori Convention Center!

• Go away

• Take a seat, please!

How do you introduce yourself to a guest?

• I don't care

• May I help you?

• Good morning, my name is Suprapto.

• What's up? my name is Suprapto.

What is the polite way to offer help?

• May I help you?

• Do you need a hand?

• What do you think?

• I am sorry, I cannot help you

If a guest says, "Thank you," you say:

• Forget it

• Never mind

• Go away

• You're welcome

How should you greet someone in the morning?

• Good morning

• How was your sleep?

• Good night

• Hello again

What is the correct way to ask a guest's name politely?

• May I have your name, please?

• Who are you?

• What's your name?

• You tell me your name!

If you don't understand a guest, you say:

• Speak better!

• I don't care

• I'm sorry, could you repeat that?

• Whatever

What do you say when you show the guest their seat?

• You choose

• This seat.

• Not here

• This way, please. Here is your seat.

A polite way to ask if a guest needs help:

• Go ask someone, please

• What do you want?

• Can I assist you?

• Good morning, May I help you with something?

What should you do when a guest enters?

• Ignore them

• Smile and greet them

• Turn away

• Ask them to wait outside