AHA 2025 - Hospitality Quiz

1. What is hospitality?

• • A) Helping guests feel welcome

• • B) Selling products

• • C) Cooking food

• • D) Building houses

2. Which of the following is an example of a hospitality business?

• A hotel
• A grocery store
• A travel agency
• A restaurant

3. What does a hotel receptionist do?

• A) Clean the rooms

• B) Welcome guests and check them in

• C) Cook food

• D) Drive guests around

4. Which skill is important for working in hospitality?

• A) Playing video games

• B) Being good at sports

• C) Good communication

• D) Knowing math

5. What does a waiter/waitress do?

• A) Cleans the kitchen

• B) Takes food orders and serves food

• C) Works at the front desk

• D) Buys ingredients

6. Which one is a part of the hospitality industry?

• A) Movie theater

• B) Supermarket

• C) Restaurant

• D) Bank

7. What is an example of good customer service?

• A) Ignoring the customer

• B) Giving the customer the wrong order

• C) Being friendly and helpful

• D) Charging too much

8. In a hotel, who cleans the rooms?

• A) Chef

• B) Housekeeper

• C) Waiter

• D) Manager

9. What do event planners do?

• A) Cook food

• B) Drive guests around

• C) Sell tickets

• D) Organize events like parties or weddings

10. What is the "front desk" in a hotel?

• A) The place where guests check in and ask for help

• B) The kitchen

• C) The lounge area

• D) The parking lot