Suffixes and phrases

1. What is the root of the word "shyness"?
   

• shy

• help

• free

• dirty

1. What is the meaning of “-ion”?

• Create adjectives

• Create nouns

• Describe someone

• Describe sometime

1. Which of the following suffixes means "state or quality"?
   

• _ance

• _age

• _ence

• _ness

1. What does the suffix "-age" express?
   

• 1. Plurality

• 1. Action, state, or process

• 1. Diminutive

• 1. Negation

1. Which suffix appears in the word "performance"?
   

• 1. -ness

• 1. -age

• 1. -ance

• 1. -ment

1. Which suffix appears in the word "evidence"?
   

• 1. 
     -ance
     

• 1. -ence

• 1. -ness

• 1. -age

1. Which of these phrases is highly professional?
   

• 1. "Sorry about that. We'll fix it."

• 1. "It’s not our fault, but sorry."

• 1. “We sincerely apologize for the inconvenience.”

• 1. “Mistakes happen. Nothing we can do.”

1. Which suffix is used in the word "message"?
   

• 1. -age

• 1. -ence

• 1. -ance

• 1. -ness

1. What type of apology phrase is "I didn’t mean for this to happen, but we'll try to fix it."?
   

• 1. Highly professional

• 1. Neutral (Needs improvement)

• 1. Inappropriate

• 1. Formal

1. What is the meaning of "importance" according to the file?
   

• 1. A trivial issue

• 1. A small detail

• 1. The state of being essential

• 1. A kind of document