Percakapan Umum di Hotel

What do you need to prepare when checking in at a hotel?

• Hotel membership card

• Travel guidebook

• Identification, reservation proof, and payment method.

• Casual clothing

What documents are usually required at check-out!

• Electricity payment receipt

• ID card or passport, reservation confirmation, credit card.

• Driver's license

• Gym membership card

How to request room service in a hotel?

• Use the hotel app on your phone.

• Ask the receptionist in the lobby.

• Send an email to the hotel management.

• Contact the room service number on your room phone.

What should you do if there is an error on the bill during check-out?

• Try paying with a different payment method.

• Leave the bill as it is and proceed with check-out.

• Contact customer service to report the error on the bill.

• Wait for the bill to be automatically corrected.

What are some facilities that are usually available in room service?

• Massage chair

• Television and remote

• Private swimming pool

• Food and beverages, clean towels, toiletries, cleaning service

How to ask for tourist information at the hotel?

• Check the information on the hotel website.

• Ask directly at the reception or use the phone in the room.

• Contact a travel agent directly.

• Ask other guests at the hotel.

What should you do if you want to extend your stay at the hotel?

• Contact the receptionist to extend your stay.

• Check the hotel website for more information.

• Ask other guests about their stay.

• Leave the hotel without informing the receptionist.

What are some types of food that can be ordered through room service?

• Pasta

• Pizza, burger, salad, sandwich, and desserts like cake.

• Sushi

• Taco

How do you ask for help from the receptionist during check-in?

• Wait outside the hotel until called.

• Approach the reception desk and explain your needs.

• Contact an unlisted phone number.

• Fill out a form without speaking to the receptionist.

What should you do if you lose your room key?

• Wait until someone else opens the door.

• Contact the receptionist for assistance.

• Walk away without telling anyone.

• Try to open the door with a credit card.