MGT340_SP26_Exam1

Bob is a manager at company X and supervises a group of 10 employees. One employee proposes a plan to Bob to help eliminate the plastic use in their products. Bob doesn't think that plastic use is an important issue and simply ignores his employee's request. What kind of stakeholder is the employee whom Bob is ignoring?

• Primary

• Secondary

• External

• Non-social

Which of the following is an example of Corporate power at the Macro Level?

• several firms

• business system

• single firm

• single executive

What is an example of stakeholders' utilitarian power?

• communication to generate public awareness

• the use of physical resources

• the use of boycotts

• using prestige

The analysis that helps to understand the macroenvironment where the organization operates is:

• SWOT analysis

• PEST analysis

• Value chain analysis

• Porter's Five Forces analysis

The Four Part-Definition of CSR reflects societal expectations of business. Which responsibilities are required by society?

• Economic, Legal, & Ethical

• Economic & Legal

• Economic, Legal, Ethical, & Philanthropic

• Legal, Ethical, & Philanthropic

Which of the following is an example of the microlevel of business power?

• Apple

• Warren Buffet

• Airline Industry

• Corporate America

Which of the following groups would not be considered a primary stakeholder?

• Employees

• Competitors

• Suppliers

• Customers

Which of the following is NOT one of the Five Key Questions of Stakeholder Management?

• Who are our organization's stakeholders?

• What opportunities & challenges do our stakeholders present to the firm?

• How do stakeholders apply their values and standards to diverse issues?

• What strategies or actions should the firm take to best address stakeholder challenges and opportunities?

The owner of John's Hardware, Mike Sherman, requires all employees to finish their assigned work for the day before closing. If the workers do not finish their work on time Mike emphasizes that the employee will receive a write-up, and then if it persists, a pay cut. Which of the following forms of leader power is demonstrated in this example?

• Reward power

• Referent power

• Legitimate power

• Expert power

Ethical programs include:

• written standards of conduct

• methods to anonymously report misconduct

• disciplinary measures for employees in violation of ethical standards

• all of the above