Revision quiz

Choose the correct answer.

The newly appointed members of the marketing team were comfortable with each other during their first meeting.

• Forming

• Norming

• Storming

• Adjourning

Choose the correct answer

Rowena, the team leader of the cleaning team, ensured that all tasks are completed before the team finally part ways

• Forming

• Storming

• Perfoming

• Adjourning

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which one is not is not a components of a business plan

• Cover page

• Swot analysis

• PESTLE analysis

• Marketing plan

A .... refers to a written description of a prospective business

........ is the process of planning to prevent conflict where possible and organizing to resolve conflict as quickly as possible

Businesses employ people from diverse background which may sometimes lead to conflict. It is important for the business to go through the stages of team development in order to reach a common goal. Businesses use workplace forums to resolve their differences before it leads to more serious problems.

Write an essay on conflict management in which you include the following aspects:

1. Explain the meaning of conflict

2. 2. List the causes of conflict in the workplace

3. Discuss the causes of conflict in the business