Mgt Quiz 2

Which statement best defines management as a process?

• A. Management only involves supervising workers
  

• B. Management is limited to profit-making activities

• C. Management involves planning, organizing, leading, and controlling resources to achieve goals
  

• 1. D. Management is only the responsibility of top managers

Which of the following is NOT normally included in a well-prepared plan?

• A. Mission statement
  

• B. Procedures
  

• C. Personal preferences of employees
  

• 2. D. Policies

The authority a manager receives because of their official position is known as:

• A. Referent power
  

• B. Expert power
  

• C. Legitimate power
  

• 3. D. Reward power

Which leadership style is most associated with employee participation in decision-making?

• A. Autocratic leadership
  

• B. Democratic leadership
  

• C. Bureaucratic leadership
  

• 4. D. Charismatic leadership

One major benefit of effective leadership to a business is:

• A. Increasing organizational conflicts
  

• B. Reducing employee commitment
  

• C. Improving employee enthusiasm toward organizational goals
  

• 5. D. Eliminating the need for planning

Which step comes first in the controlling process?

• A. Evaluating deviations
  

• B. Establishing standards
  

• C. Taking corrective action
  

• 6. D. Measuring actual performance

In organizing, “division of work” mainly helps organizations to:

• A. Increase duplication of duties
  

• B. Reduce managerial authority
  

• C. Improve specialization and efficiency
  

• 7. D. Eliminate communication channels

A manager who maintains relationships with suppliers, customers, and trade unions is mainly acting as a:

• A. Liaison
  

• B. Negotiator
  

• C. Figurehead
  

• 8. D. Controller

Which of the following is a practical issue faced in planning?

• A. Environmental uncertainty
  

• B. Unlimited resources
  

• C. Absence of organizational goals
  

• 9. D. Complete certainty in future events

Why do businesses spend heavily on employee motivation programs?

• A. To reduce employee productivity
  

• B. To increase absenteeism
  

• C. To improve goodwill and employee performance
  

• 10. D. To centralize decision-making