HST-CNA - Communication with Patients who have Hearing Loss

The video tutorial covers the assessment of communication skills for nurse aides. It begins with an overview of the skill assessment process and lists the required steps for effective communication with residents. The tutorial then provides a practical example, demonstrating these skills in a real-life scenario with a resident named Mr. Stark. Key steps include alerting the resident, positioning oneself properly, speaking clearly, and ensuring the resident's understanding.

What is the primary focus of the skill assessment for nurse aides?

• Communication skills

• Technical skills

• Time management

• Physical strength

Which of the following is NOT a step in effective communication with residents?

• Alerting the resident to your presence

• Speaking in a high-pitched voice

• Identifying yourself to the resident

• Using courtesy when communicating

Why is it important to position yourself in good lighting when speaking to a resident?

• To ensure the resident can see your face clearly

• To avoid shadows on the resident's face

• To make the resident feel comfortable

• To highlight your facial expressions

What should a nurse aide do before leaving a resident's room?

• Close the door quietly

• Check the resident's temperature

• Turn off the lights

• Inform the resident

In the practical example, what does the nurse aide do if the resident cannot hear well?

• Writes down the message

• Asks the resident to read lips

• Uses hand gestures

• Speaks louder