Sales Optimization: Upselling, Down-selling, and Cross-selling
Interactive Video
•
Business
•
12th Grade - University
•
Easy
Wayground Content
Used 1+ times
FREE Resource
Read more
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary goal of upselling, cross-selling, and downselling?
To improve customer satisfaction
To increase the number of customers
To optimize the value of each sales opportunity
To reduce the cost of production
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of upselling?
Providing a free sample
Suggesting a premium version of a product
Offering a discount on a future purchase
Selling a related product
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does cross-selling differ from upselling?
Cross-selling is only applicable in online sales
Cross-selling involves offering a more expensive product
Cross-selling is about selling unrelated products
Cross-selling involves selling additional related products
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a common strategy used in downselling?
Offering a more expensive alternative
Providing a free trial
Suggesting a less expensive model
Offering a loyalty discount
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which factor makes online upselling and cross-selling more prevalent?
Limited customer data
Ease of automation
Increased shipping costs
Higher production costs
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What psychological principle makes it easier for customers to accept additional sales?
Scarcity
Commitment and consistency
Authority
Social proof
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
According to Weber's Law, what is crucial for successful upselling?
Ensuring high product quality
Providing a free gift
Making a small marginal increase in cost
Offering a large discount
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple

Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
8 questions
Fed May Become Much More Aggressive, IG's Rodda Says
Interactive video
•
University
8 questions
There Are Huge Opportunities in Office Real Estate: Kelley
Interactive video
•
University
6 questions
Lloyds Banking Group Said to Plan 9000 Job Cuts
Interactive video
•
University
6 questions
Walmart Beats Earnings Estimates, Boosts Forecast
Interactive video
•
University
8 questions
Social Media Lift: Don't Droop Like This Bra Store!
Interactive video
•
University
8 questions
Toronto Raptors Boost Economy, Hope For Second NHL Team
Interactive video
•
University
8 questions
Easements and Right of Way - Explained
Interactive video
•
University
8 questions
Aurizon Swings to Profit on Cost Cuts
Interactive video
•
University
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
11 questions
NEASC Extended Advisory
Lesson
•
9th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
10 questions
Boomer ⚡ Zoomer - Holiday Movies
Quiz
•
KG - University
25 questions
Multiplication Facts
Quiz
•
5th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
20 questions
Multiplying and Dividing Integers
Quiz
•
7th Grade