How to Handle Deadlock - Negotiation Tools

The video discusses handling deadlock in negotiations by escaping the current field of play. It presents three approaches: creative thinking, taking a time out, and walking away. Creative thinking involves asking 'for what purpose' and 'how else' to find new solutions. A time out allows parties to rethink and stimulate creative ideas. Walking away is a last resort, requiring careful planning and respectful communication to leave the door open for future negotiations.

What is the primary reason for a deadlock in negotiations?

• Lack of communication

• Inability to see a sensible next step

• Too many options available

• Excessive agreement

What is the first question to ask when trying to resolve a deadlock creatively?

• For what purpose?

• How much will it cost?

• Who is responsible?

• What is the deadline?

What is the purpose of calling a time out during a negotiation?

• To finalize the agreement

• To introduce new participants

• To rethink and stimulate creative solutions

• To end the negotiation

What should you do if you decide to walk away from a negotiation?

• Blame the other party

• Leave without explanation

• Prepare a respectful and clear statement

• Make a public announcement

How can you leave the door open for future negotiations after walking away?

• Accuse the other party

• Express regret and take responsibility

• Demand an apology

• Ignore future communication

What is a key benefit of handling deadlock professionally?

• It eliminates all future conflicts

• It guarantees a successful negotiation

• It maintains a solid relationship for future negotiations

• It ensures the other party will concede

What mindset should you maintain when deciding to walk away from a negotiation?

• Aggressive and demanding

• Emotional and impulsive

• Calm and clear

• Indifferent and dismissive