Network Access Guide for Quizizz and Wayground
Quizizz is now Wayground! We're grateful to be used in your district and want to ensure access isn't affected by firewall rules and filters.
Our product name is changing to Wayground, but our security practices, infrastructure, legal entity, and ownership remain the same and are in alignment with our existing data processing agreements. Only the URL and platform name are changing.
Users visiting old links will be redirected to new pages automatically, unless access is blocked by a firewall or similar filter. Because of this, you may need to make some minor changes to your IT approval systems.
Wayground requires access to specific domains and subdomains to function properly within your school or district network. Safelisting these ensures that teachers and students can use Wayground without interruptions.
Having trouble accessing quizizz.com or wayground.com?
If the domain ‘wayground.com’ is blocked on your school or district network, you will not be able to access it, even if you are trying to reach quizizz.com.
Follow the steps below to make sure everything works smoothly on your network.
Step 1: Run a network check
On a device connected to your school network, open:
https://quizizz.com/check
This diagnostic tool will verify whether all required domains and services are accessible from your network.
- Run the check on both teacher and student devices
- If any test fails or the quizizz.com/check doesn't open, check and update firewall settings using the information below
Step 2: Safelist these domains
Ensure that the following domains are allowed through your firewall for both HTTP and HTTPS traffic:
- wayground.com
- quizizz.com
- joinmyquiz.com
- quizizz.app.link
Note: All existing links to quizizz.com will automatically redirect to wayground.com. However, both domains should be safelisted to ensure smooth access, especially during this transition period.
Step 3: Safelist these subdomains
To support full functionality, all subdomains of the following domains must be allowed:
Pattern: .wayground.com/
You must safelist all subdomains. Here are a few examples:
- socket.wayground.com
- media.wayground.com
- support.wayground.com
- hi.wayground.com
Pattern: .quizizz.com/
You must safelist all subdomains. Here are a few examples:
- info.quizizz.com
- learn.quizizz.com
- mail.quizizz.com
- comms-qfw.quizizz.com
Step 4: Safelist these email addresses and domains
Add the following email addresses and domains to your allowlist to ensure you receive product updates, reports, and other essential communication.
Email addresses:
- hello@info.wayground.com
- hello@learn.wayground.com
- hello@team.wayground.com
- hello@hi.wayground.com
- hello@info.quizizz.com
- hello@learn.quizizz.com
- hello@team.quizizz.com
- hello@hi.quizizz.com
- hello@comms-qfw.quizizz.com
- hello@emails-qfw.quizizz.com
Wildcard domains:
- *@mailer.quizizz.com
- *@mail.quizizz.com
- *@explore.quizizz.com
- *@info.quizizz.com
- *@hi.quizizz.com
- *@comms-qfw.quizizz.com
- *@emails-qfw.quizizz.com
- *@info.wayground.com
- *@hi.wayground.com
- *@team.wayground.com
- *@learn.wayground.com
The asterisk (*) represents any sender under the domain. For example, noreply@mail.quizizz.com.
Step 5: Check browser and network compatibility
Make sure the following are supported and not blocked:
- WebSockets for socket.wayground.com on port 443
- Cookies for quizizz.com and all subdomains
- Cookies for wayground.com and all subdomains
- JavaScript
- HTML5 and CSS3
- Local Storage
- WebSockets
Recommended browsers:
- Chrome (recommended)
- Safari
- Firefox
- Microsoft Edge
- Internet Explorer 10 or higher
Step 6: Re-run the network check
Return to https://quizizz.com/check and run the test again on both teacher and student devices.
If issues persist, contact us at support@quizizz.com.
Additional setup for Google Admin Console (Chromebook environments)
If you're using Google Admin Console to manage access or deployments:
- Explicitly check the box next to the organizational unit (OU) you’re configuring.
- Do not rely on inheritance or assume settings will trickle down to sub-OUs.
- Select the parent OU directly (e.g.,11.7.1, 11.7.2, or your district’s teacher/student groups).
This ensures that safelisted domains and apps are actually enabled for the right users and devices.
Concerned about a phishing or malware flag?
If your network flagged wayground.com as phishing or malicious, please read the following before blocking access:
Some network monitoring tools (like ANY.RUN) may show alerts due to traffic to Cloudflare bot protection and IP-based geolocation services. These are standard, safe services used by many legitimate websites.
What’s being flagged, and why it’s safe:
{{table}}
References:
These services are widely used and pose no risk to your systems. We recommend safelisting them to avoid blocking valid traffic.
Need more help?
If issues persist or your IT team needs any help, please contact us at support@wayground.com.
| Flagged service | Purpose | Why it’s used |
|---|---|---|
| challenges.cloudflare.com (ipchallengecdnzone) | Cloudflare Bot Management | Checks if a user is human without using CAPTCHA; prevents bot abuse |
| pro.ip-api.com | IP Geolocation | Used by our translation tool (Crowdin) to show content in the correct language based on region |
Got a question?
Why is Quizizz not working or loading?
If Quizizz is blocked or not loading, your school's firewall or network settings may be preventing access. This often results in the "Quizizz website down" or "Quizizz not opening" issue.
How can I unblock Quizizz at school?
To unblock Quizizz (our old name), contact your school's IT department or network administrator and request them to whitelist Wayground and its associated domains in the firewall settings.
Why can't I access Wayground? Is Wayground down?
If Wayground isn't loading, appears blocked, or shows as "Wayground website down," it could be due to school firewall restrictions. Reach out to your IT administrator to check and update the Wayground firewall settings.
How do I whitelist Quizizz or Wayground?
Ask your IT department or network administrator to whitelist Wayground domains. Detailed domain information required for whitelisting is available at the top of this page.
Quizizz redirect not working—what should I do?
If Quizizz redirects (e.g., joinmyquiz.com) are blocked or not functioning properly, confirm with your IT team that all Quizizz redirect URLs are included in the whitelist.
School blocked Quizizz/Wayground—how can I resolve this?
If your school has blocked Quizizz or Wayground, request your network administrator to adjust firewall settings and explicitly unblock or whitelist both platforms.
Quizizz or Wayground is down—what steps should I take?
If the Quizizz or Wayground website appears down, confirm first if it is blocked by your school firewall. If this is not the issue, check our status page or contact support directly.
Can't access Quizizz or Wayground—how do I troubleshoot?
If you can't access Quizizz or Wayground, ensure your school's firewall settings allow traffic to and from these domains. Your IT department may need to unblock these platforms explicitly.
How do I adjust firewall settings for Quizizz and Wayground?
Network administrators should adjust firewall settings to whitelist all Quizizz and Wayground domains. Check the complete domain safelist provided above for detailed instructions.
Why is joinmyquiz.com blocked?
If joinmyquiz.com is blocked, it's likely due to school firewall settings. Request your IT team to whitelist joinmyquiz.com to restore access.
If you continue to face issues or require further assistance, please contact our support team directly at support@wayground.com