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WorksheetsSemester Test Small Business Operations May 2018
Total questions: 81
Worksheet time: 2hrs 39mins
This occurs when manufacturers of goods pay to have their products included in movies and television programs:
product placement
telemarketing
The inclusion of products in television programs and movies is
on the decline in the United States and around the world.
a growing industry worth billions of dollars in the United States.
This candy was used in the movie E.T. after M&M’s refused to allow their product to be used. The competing brand saw sales jump 65% after being featured in E.T.
Reese's Pieces
Skittles
This movie, staring Michael Jordan, featured Nike products:
E.T. The Extra Terrestrial
Space Jam
This technique goes one step further than product placement by using computer technology to add products to scenes that were never there to begin with.
Digital Product Placement
Product Integration
Hollywood movies are one of America’s most
successful export products
expensive forms of entertainment
Occurs when the manufacturer of one product combines elements of another company’s product in their advertising. This advertising, while paid for by only one business, has a positive impact on both businesses.
Cross-promotion
Product Tie-In
This is an authorized product that is based on an existing or upcoming movie. These are released primarily as a way of creating additional income from a movie, but also as a means of promotion and increasing the public visibility and awareness of the movie.
Cross-promotion
Product Tie-In
Which of the following is the most accurate statement concerning product integration?
Product integration strives to integrate the product into the entertainment portion of the program seamlessly so that the product becomes part of the entertainment.
Product integration has as its primary goal to place products in entertainment programs in a way that will make them visible to potential consumers.
The concern that a business has about the consequences of its actions on others.
Social Industrial Marketing
Social Responsibility
Mark Zuckerberg and his wife Priscilla plan to give away 99% of their fortune in an effort to help others who are less fortunate. Mark and Priscilla Zuckerberg are actively working to improving the well-being of other people. This is an example of:
Philanthropy
Marketing
Hugh Jackman created an organization that sells Fair Trade coffee under the brand name Laughing Man Coffee. The purpose of Fair Trade coffee is to:
increase profits for the business.
help coffee farmers have a better life.
What is the PRIMARY benefit to entrepreneurs who practice social responsibility?
Increases in the cost of sales.
Recognition in the community and creating goodwill.
This is reusing products and packaging whenever possible:
Recycling
Marketing
This is the process of taking an object with one use and transforming it so that it can be used in an alternative way.
Industrialization
Repurposing
An entrepreneur who creates edible cutlery is trying to reduce the amount of plastic going into our landfills. This invention of edible cutler is an example of:
Social Industrial Marketing
Green Marketing
This is the process through which goods and services are created and provided to the customer:
production
marketing
Which of the following statements BEST describes where marketing takes place?
Marketing is limited to certain places and times during the day.
Marketing takes place everywhere and is a constant force in our lives.
The combination of the four basic marketing decisions - product, place, price, and promotion:
marketing mix
target marketing
This means satisfying customer's wants and needs while making a profit. It is a company-wide consumer orientation.
promotional concept
marketing concept
Shark Tank is a reality TV program that allows entrepreneurs to pitch their business ideas to a panel of venture capitalists. What is a venture capitalist?
investor
banker
Why do so many entrepreneurs REALLY want to be on the show Shark Tank?
Because the panel of venture capitalist might want to buy the product.
Because an appearance on the show is worth millions of dollars in free marketing.
This is the rivalry among businesses for consumers’ dollars.
Marketing
Competition
When the entrepreneur markets a new product that emphasizes how unique and special the product is and that other businesses have nothing like it:
non-price competition
price competition
When an entrepreneur decides on a marketing strategy that emphasizes how inexpensive their product is when compared to other competing products:
price competition
non-price competition
This is any form of communication the entrepreneur uses to inform, persuade, or remind consumers about its products or services.
Personal Selling
Promotion
Shark Tank is a reality TV program that allows entrepreneurs to pitch their business ideas to a panel of potential investors. However, for the entrepreneur, Shark Tank is really a:
promotional tool
investment strategy
This is any form of paid, non-personal communication that uses mass media to deliver the entrepreneur’s message to an audience.
Advertising
Public Relations
This media includes television and radio, meaning that a signal is transmitted:
Broadcast
This media includes magazines and newspapers:
Broadcast
These useful and inexpensive items with the business’s name imprinted on them, such as bottle openers, calendars, magnets, pens and pencils, memo pads, and key chains are known as:
Specialty Media
Product Sample
These individuals communicate with their social media followers on behalf of a brand or product. The post (blog, photo, and video) will contain a marketing message targeted and designed for this persons specific followers.
public relations specialist
social media influencer
Classic Cuts Barber Shop gives each customer a card that keeps track of their number of haircuts. After 4 haircuts the customer receives the next haircut for $5. This is an example of a:
Loyalty Marketing Program
Product Sampling Program
This is the effort to reach consumers by generating positive publicity.
Specialty Advertising
Public Relations
This is any non-paid communication about a product, service, company, or cause.
Advertising
Publicity
This is an excellent way for the entrepreneur to find customers. Business representatives attending these are usually the decision-makers for the businesses they represent.
Trade Show
Christmas Party
This is any online platform that allows people to share ideas, content, thoughts, and develop relationships.
Advertising
Social Media
The movie that you watched in class, Joy, can best be described as a:
completely accurate documentary of the life of entrepreneur and inventor Joy Mangano.
dramatization of the life of entrepreneur and inventor Joy Mangano.
Joy Mangano is best known for her inventions such as the:
The George Foreman Grill
The Miracle Mop
In the movie, we learn that Joy’s father, Rudy, is an entrepreneur. Why is this significant?
The children of entrepreneurs are more likely to become entrepreneurs.
The children of entrepreneurs are less likely to become entrepreneurs.
Joy Mangano loved to make things. She had the patience and focus to figure it out with her hands. What important characteristic of entrepreneurs is this?
unoriginal and bland
creative and imaginative
In the movie, Joy invented a dog collar when she was in high school. The collar was a quick release device to prevent choking and was also reflective. (Hartz really does manufacture this dog collar.) In order to take advantage of her invention, Joy needed a patent. What is a patent?
A patent is copyright protecting an invention from competition for 70 years.
A patent protects an original invention from competition for a period of 20 years.
How did Joy’s work experience for Eastern Airlines as a customer service representative prepare and motivate her to become an entrepreneur?
She learned how to operate and program a computer.
She learned how to deal effectively with difficult people.
This is an itemized billing statement from a vendor:
invoice
bill of lading
This is any business that sells goods or services to other businesses:
vendor
retailer
In the movie, Joy had a feeling of intense enthusiasm for her new product. What do we call this intense enthusiasm and commitment to an idea, product, or course of action?
passion
intelligence
Entrepreneurs often experience rejection and they hear the word “no” often, but successful entrepreneurs do NOT give up. What is this characteristic called?
loyalty
perseverance
It has been estimated that 75% of all new jobs are created by:
entrepreneurs
big businesses
In the movie and in real life, Joy stood her ground and stood up for herself. She refused to allow other people to take advantage of her. This characteristic is known as being:
assertive
honest
This is getting the work of an organization done through its people and resources.
Manipulation
Management
Analyzing information, setting goals, and determining how to achieve them:
Planning
Controlling
Selecting employees and matching individuals with the work to be done.
Staffing
Planning
The entrepreneur John Mackey, founder of Whole Foods Market, focused on building trust with his employees. He said that those around you know who you really are, so as a leader you should be honest and:
Strange
Authentic
Trusting your own judgment:
Confidence
Dependability
A self-starter who does things that need to be done without being instructed to do so has this characteristic.
Cooperation
Initiative
Being consistent in actions and being relied on by others. Following through on commitments.
Dependability
Cooperation
This is the management process that consists of all the activities involved in acquiring, developing, and compensating the people who do the work of the small business.
Human Resources Management
Industrial Management
During the initial startup of the new business venture, who will be responsible for the human resources management function of the new business?
the entrepreneur
the accountant
This offering by the entrepreneur could be either a good or a service with monetary value that satisfies the customers’ needs and/or wants.
widget
product
This is an intangible activity that is exchanged directly from the entrepreneur to the consumer and consumed at the time of production:
service
product
This is a tangible object that consumers can purchase to satisfy needs and wants. It can be stored after purchase and potentially resold.
service
good/product
The Jolly Green Giant, the Michelin Man, and the Geico gecko are all examples of:
trade/brand characters
industrial/professional brands
When an entrepreneur decides to exchange the products produced by his/her business for the products produced by some other business, this is an example of:
Selling
Bartering
This is the path a product takes from the producer to the ultimate consumer:
Channel of Distribution
Promotional Channel
These buy in large quantities from manufacturers, store the goods, and then resell them to other businesses. Their customers are called retailers.
Wholesalers
Brokers
Shark Tank is a reality TV program that allows entrepreneurs to pitch their business ideas to a panel of potential investors. However, for the entrepreneur, Shark Tank is really a:
promotional tool
investment strategy
