WorksheetsCI (4.12 & 4.13)
Total questions: 10
Worksheet time: 5mins
Without a standard operating procedure there is no
Priority
Specification
Process
Reference document
Standard operating procedures are needed to both agree and ----- improvements
Plan
Sustain
Prepare
Discuss
A standard operating procedure represents the current
Best method
Layout
Standard time
Added value
Agreeing a new procedure confirms that there is an improved
Target time
Payment system
Standard method
Workplace method
Assessing improvements require measurement. Measurement requires
Agreed targets
Information flow
Time measurement
Standard procedures
People will welcome improvements if the new targets are
Unfair
Realistic
Optimistic
Understood
Productivity improvements may occasionally conflict with
Business priorities
Profitability
Cash flow
Output
The most important requirement for improvement is
Effective team working
Approval to spend money
Clearly mapped processes
Good information flow
Planning process improvements always requires
Management approval
An analysis of the past
A communicated vision of the future
A budget for spending money
A well trained cross-functional team approach will ------- improvement activity
Stop
Slow down
Not deliver
Accelerate
