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Chapter 1: Retail

Total questions: 25

Worksheet time: 25mins

Name
Class
Date
1.

Dividing consumers into groups according to their response to a product.

a)

Behavioral segmentation

b)

Geographic segmentation

c)

Target Market

d)

Psychographic segmentation

2.

The path a product takes to get from the producer to the consumer.

a)

Direct distribution

b)

Distribution

c)

Channel of Distribution

d)

Indirect Distribution

3.

A way to segment markets based on vital statistics of the population such as age, race, gender, education level, income level, and occupation.

a)

Intermediaries

b)

Market mixing

c)

Geographic segmentation

d)

Demographic segmentation

4.

A distribution channel in which the producer sells goods or services to the final user.

a)

Indirect Distribution

b)

Direct Distribution

c)

Irrelevant Distribution

d)

Financing

5.

The transporting, storing, and handling of goods on their way from the manufacturer to the consumer.

a)

Distribution

b)

Marketing concept

c)

Channel of distribution

d)

Target market

6.

Segmenting a market based on where a person lives.

a)

Demographic Segmentation

b)

Geographic Segmentation

c)

Psychographic Segmentation

d)

Market Segmentation

7.

Dividing the entire market into smaller groups having similar characteristics.

a)

Behavioral segmentation

b)

Financing

c)

Market segmentation

d)

Psychographic segmentation

8.

The group of all potential customers.

a)

Market

b)

Consumer

c)

Distribution

d)

Targeting Mix

9.

The specific segment of a total market that a company desires to have as customers and toward whom it directs its marketing efforts.

a)

Market maxing

b)

Target Market

c)

Distribution

d)

Promotion

10.

If I can't buy what I want when I want, what's the point?

a)

Time Utility

b)

Place Utility

c)

Form Utility

d)

Possession Utility

11.

Adding value by offering a way to purchase the product is what type of utility?

a)

Possession Utility

b)

Value Utility

c)

Place Utility

d)

Purchase Utility

12.

Turning Chocolate Chips into Cookies is an example of what type of utility?

a)

Form Utility

b)

Chocolate Utility

c)

Possession Utility

d)

Hunger Utility

13.

When a product or service is put in a convenient location to best serve consumer needs, this is called _________.

a)

safety needs

b)

information utility

c)

place utility

d)

reliable

14.

Selling hot chocolate at a football game in the middle of January would be an example of ___________.

a)

information utility

b)

time utility

c)

possession utility

d)

form utility

15.

Marketing improves the standard of living because marketing provides higher paying jobs and an abundance of goods and services.

a)

True

b)

False

16.

McDonalds sponsors a McTeachers’ Night and donates a percentage of sales to a school project or group. The company also sponsors the Ronald McDonald House. These are examples of a company practicing:

a)

Consumer Awareness Marketing

b)

Social Industrial Marketing

c)

Social Responsibility

d)

Green Responsibility

17.

What is the PRIMARY benefit to businesses that practice social responsibility?

a)

Decreased consumer spending and profits.

b)

Greater supplier loyalty.

c)

Recognition in the community and creating goodwill.

d)

Increases in the cost of sales.

18.

A system used to categorize industries on the North American continent.

a)

NAICS

b)

Franchise

c)

Direct channel

d)

Channel of Distribution

19.

The path leads directly from the manufacturer to the consumer.

a)

Direct Channel

b)

Channel of Distribution

c)

Indirect Channel

d)

Single proprietorship

20.

The selling of products to the customer is known as:

a)

Retailing

b)

Services

c)

Retail Customer

d)

Merchandise Variety

21.

The path follows more than one step. The path leads from the manufacturer to the wholesaler, then to the retailer, and finally to the consumer.

a)

Indirect Channel

b)

Producer Channel

c)

Wholesaler

d)

Chain Stores

22.

The business of exchanging goods and services for personal, family, or household use is called______________.

a)

Retail

b)

Competition

c)

Goods

d)

Services

23.

Intangible activities performed for the benefit of others are known as _____________.

a)

Goods

b)

Services

c)

Competition

d)

Types of Utility

24.

It is called a _________ when businesses, people, and activities involved in creating products and delivering them to end users.

a)

Supply Chain

b)

Service

c)

Monopoly

d)

Hot Mess

25.

The process of coordinating the manufacturers, wholesalers, agents, and retailers to get the products into the hands of the consumers is called ________________.

a)

Supply Chain Management

b)

Retailing

c)

Wholesaling

d)

Producing