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Worksheets

Ford

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Examples of Ford Product Codes are:

(choose all correct answers)

a)

FDOT

b)

FRUP

c)

FOPP

d)

SWTR-FORD

2.

Ford T & W contracts only allow for replacement of tires.

a)

True

b)

False

3.

The Ford windshield contract is a _________ only contract

a)

replacement

b)

repair/replace

c)

repair

d)

non existent

4.

The T & W contract allows cost + _______% for tire replacement.

a)

50

b)

15

c)

20

d)

0

5.

Tire labor is $______ all inclusive

a)

There's no limit

b)

10

c)

50

d)

30

6.

True or False, the T & W contact allows for cosmetic repair of the wheel.

a)

True

b)

False.

7.

Ford PDR contracts allow up to $_____ per dent and up to $____ per panel

a)

$50/$100

b)

$75/$100

c)

$75/150

d)

$45/90

8.

True or False, multiple tires can be processed on a single FDOT claim.

a)

True

b)

False

9.

FDOT Contracts allow for _______ replacement per contract and _____ repairs.

a)

2/unlimited

b)

1/2

c)

1/unlimited

d)

1/5

10.

Ford T & W contracts allow for a max of _______ days of rental.

a)

1

b)

2

c)

3

d)

4

11.

Participating Ford dealerships should submit inspections through ______.

a)

Waka Waka

b)

WEPA

c)

ACES

d)

SG Connect

12.

Participating Ford Dealerships are paid using _______.

a)

check

b)

credit card

c)

OWS Code Generator

d)

ACH

13.

To Generate a GWO code the correct _______must be entered int SG Connect. (select all correct answers)

a)

P & A Code

b)

Repair Line

c)

Repair Order Number

d)

e-mail address

14.

If a customer's contract can't be found in SG connect, the Adjuster must phone _______to confirm there is a contract.

a)

SG Underwriting

b)

their immediate supervisor

c)

Peter Tantsidis

d)

Ford ESP

15.

If Ford ESP confirms a customer has a contract, the adjuster must send a CAC form after entering the NIS claim.

a)

True

b)

False