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Total questions: 10
Worksheet time: 5mins
Which plan would allow a customer to use devices such as laptop sticks or tablets to
access data?
No Annual Contract Web
Mobile Internet Plan
Pay as you Go
Data Passes
What is the time frame for when an added feature becomes effective?
Immediately
Future Dated
Back Dated
After 24 hours
Our monthly Pay As You Go plan cost $3. What is included?
1500 minutes
$0.10 per minute
30 units
Unlimited Talk and Text
What optional features are available with the T‑Mobile ONE plan?
Binge ON, Caller Tunes
PHP, Mexico and canada Feature
PHP, Name ID
PHP, Stateside International
Where can customers find their activation code?
Sim Card
Device
Welcome Guide
Recipe
This plan provides 21 days of service to customers who are visiting the United States
Simply Prepaid
Pay As you Go
T-Mobile ONE
Tourist Plan
What methods can a refill card be redeemed?
IVR, ShortCodes, T-Mobile App, Care
IVR, Web Site, Myt-mobile, care
IVR, T-Mobile App, Care, ShortCodes
T-Mobile APP, Third party apps, care
Which are the Active rate plans to offer customers to new activation?
Simply Prepaid, PayAsYouGo, $1500 minutes
Simply Prepaid, TMO ONE, $2 Daily Plan
TMO ONE, TOurist Plan, $3 Daily Plan
Simply Prepaid, TMO ONE, PayAsYouGo, Tourist Plan
What is WLPN?
Wireless Lose Plan Network
Wireless Line Portability Network
Wireless Local Number Portability
Wireless Last Number Process
How long must the account have no balance to be canceled?
60 Days
110 Days
21 Days
90 Days
