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WorksheetsCash Handling
Total questions: 9
Worksheet time: 18mins
What cash handling resources are available for you?
Cash Management Manual
Your DM
Cash Management Health Check
Partner Hub- Store Operations
When is Till Sharing acceptable?
Within 30 min of close
Anytime, as long as the assigned partner is OK with it
Never
On Wednesdays
When making change for a till, with whom does the cash handler validate the change amount?
No one, only the cash controller is to handle the change
a third party barista
a customer
the barista receiving the change
What should the partner do that is leaving their till for a break?
Log off of the till
Tell the new barista their PIN
Nothing, who cares
Take the money and run
When should a till be unassigned?
Never, tills stay up open to close
At the end of shift, or when instructed by cash controller
Within 30 minutes of close
When the barista feels like it
When should the Safe Count be entered into Cash Management?
Once a month
Once a week
Once a day
At Open and Close
If there are multiple Play Callers on the floor, who handles the cash?
Any play callers can handle the cash
Nobody
Only the Store Manager
Only the designated Cash Controller
How many till audits should the SM complete?
Once a month
Once a week
Twice a week
Never, It is a DM responsibility
How much money does Starbucks lose with mishandling cash per year?
$10 million
$24 million
$1 million
$1 billion
