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Transaction Team Survey Basic

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

Which is the major funding parter of magicpin?

a)

Google Inc.

b)

Waterbridge VC

c)

LSVP

d)

NOTA

2.

Which assignment Rule does the transaction helpdesk follows?

a)

First Come First Serve

b)

First Come Last Serve

c)

Depending upon your department

d)

NOTA

3.

What designation does Brij Bhushan holds in magicpin?

a)

CEO

b)

COO

c)

CTO

d)

NOTA

4.

What should be your action if you are unable to process the transaction?

a)

Sit Idle

b)

Inform the Team Lead

c)

Mail the concerned person

d)

I don't know what to do

5.

What are the primary metrics that look upto in transaction process?

a)

Transaction Count

b)

95th Percentile

c)

Error Percentage

d)

Both A & B

6.

What is your primary role as an OA

a)

Transactions

b)

Provide user timely service

c)

Both A & B

d)

NOTA

7.

What is magicpin?

a)

A social media platform

b)

A hyper locality platform

c)

Cashback Reward platform

d)

Both A & C

8.

What is name of the voucher sale magicpin runs on Friday, period?

a)

WoW Voucher sale

b)

Tuesday Spree

c)

Flash Sale

d)

NOTA

9.

Suppose a user has applied a coupon code of extra 50 points and he has upload a claim at the merchant where the deal is 100% upto 100 and submitted the bill of Rs 100. How much cashback will the user get?

a)

150

b)

200

c)

100

d)

50

10.

Suppose A refer B, on which transaction of B will A get the referral reward?

a)

1st Approved Transaction

b)

As soon as B install the app

c)

As soon as A Refer B

d)

2nd Approved Transaction

11.

Suppose you are the Team Lead, and you have to set up a Team Plan for the day, what you actually look/perform at?

a)

Check Load Transfer + Today's incoming

b)

Team availability

c)

Dept Wise Load

d)

Ask agents to beat their targets