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RATE PLANS & Features

Total questions: 21

Worksheet time: 22mins

Name
Class
Date
1.

The Magenta Voice rate plan comes with how many GB of LTE hotspot?

a)

5GB of 4G LTE smartphone mobile hotspot

b)

3GB of 4G LTE smartphone mobile hotspot

c)

30GB of 4G LTE smartphone mobile hotspot

d)

Unlimited LTE smartphone mobile hotspot

2.

how much is the Magenta 13GB Hotspot data add on?

a)

$10

b)

$15

c)

$0

d)

$20

3.

What is the max number of lines that can get auto pay discount on Simple Choice?

a)

8

b)

5

c)

4

d)

0

4.

What is the max number of lines that can get autopay discount on T-Mobile ONE or Magenta voice?

a)

9

b)

8

c)

7

d)

6

5.

A Ban to Ban move can be done on either Quickview and Samson?

a)

true

b)

false

6.

Authorized users can approve CORs

a)

True

b)

False

7.

Stateside international helps me save money when I travel to Europe?

a)

true

b)

false

8.

How much did Netflix on us go up for T-Mobile ONE (Grandfathered RP)

a)

$4

b)

$7

c)

$10

d)

$2

9.

What is the price for Netflix on us Standard for Magenta plans?

a)

$2

b)

$3

c)

$4

d)

$5

10.

Netflix On Us Premium is an additional $7 for Magenta plans, how many screens are included?

a)

4 Screens + plus IMAX

b)

1 Screen + Ultra HD

c)

2 Screens + Ultra HD

d)

4 Screens + Ultra HD

11.

What is the self-service doc# for Payment Arrangements?

a)

425163

b)

419732

c)

713832

d)

956659

12.

What happens when a mobile number change is done? select all that apply

a)

Your voicemail box will be deleted and all old messages will be lost

b)

Your voicemails will transfer over to new number

c)

You must set up your voicemail greeting and password again

d)

If you have a My T-Mobile account, you don't need to re-register. Your existing password works with the new mobile number

13.

I can make mobile number change in both Samson and Quickview

a)

True

b)

False

14.

Who is the greatest Volleyball player of all time? select all that apply

a)

Lorenzo Bernardi

b)

Charles ‘Karch’ Kiraly

c)

Jose Cobos

d)

Katsutoshi Nekoda

15.

If am a business owner and need a 2nd phone number for business purposes, what rate plan do you recommend?

a)

Data with paired DIGITS plans

b)

Data with paired DIGITS plans

c)

Magenta voice

d)

DIGITS Talk & Text plans

16.

Digits plans are eligible for auto pay discounts?

a)

false

b)

true

17.

Stateside International blocking does what?

a)

blocks calls when you are roaming internationally

b)

prevents international calls to other countries from within the U.S

c)

does not allow you to travel internationally

d)

allows you to make international calls

18.

which International calling notifications are sent to customers? select all that apply

a)

Caution! when you cross the border!

b)

The following SMS will be triggered at equal to or greater than $50, $100, $200, and $500 of voice usage.

c)

Postpaid customers will receive a free SMS notification when incurring voice overage charges (airtime, toll, roaming, special numbers, etc.) and reaching certain thresholds of charged usage

d)

Caution! As of {date}, your T-Mobile account reflects {dollar amount} of talk charges in this billing cycle. Charges include international calls and calls to premium-rate numbers. To avoid possible service suspension please contact Customer Care at 611 or if roaming internationally at +1-505-998-3793.

19.

What is mobile without borders?

a)

keeps customers connected to in Mars, Pluto, and other planets

b)

keeps customers connected in Europe, Africa, Asia, Antarctica, North America, South America, Australia

c)

keeps customers connected while calling or traveling in Canada and Mexico with unlimited talk, text, and data and up to 5 GB of 4G LTE

d)

keeps customers connected while calling or traveling in Canada and El Salvador with unlimited talk, text, and data and up to 5 GB of 4G LTE

20.

When you receive a call from outside the US, will you be charged for the international call?

a)

true

b)

false

21.

What is the call per minute on simple global to travel to North Korea?

a)

$.25 a min

b)

none not able to call

c)

$1.99

d)

$0 free