WorksheetsJuly 3
Total questions: 20
Worksheet time: 20mins
It is a measurement of how fast data can be sent over a wired or wireless connection.
Broadband
Bandwith
Data Allocation
LTE
Cut-off period for the assessment is every ___ & ___ of the month.
1st & 30th
15th & 30th
3rd & 18th
5th & 25th
What is the meaning of DSL?
Digital Subscriber Line
Digital Sub Line
Digital Sustain Lining
Digital Subscriber Lining
In a 10 Mbps data speed, how long will be the downloading time for a tv series?
1 minute
2 minutes
3 minutes
4 minutes
What is the meaning of CNDB?
Center Negative Data
Center Negative Database
Centralized Negative Database
Centralized Negative Data
This Globe At Home Plan is offered to internet users who are heavy on downloading.
Go Big
Go Unli
Go Fast
None of the above
GPON will allow you to experience fibre-fast broadband internet connection up to how many Mbps?
100 Mbps
150 Mbps
200 Mbps
250 Mbps
Facilities on opposite side of busy roads will be recommended by GEMA.
True
False
All are Broadband KPIs except for _______.
Improvement in QA Scores
Improvement in GEMA Error Rate
Improvement in Sales Performance
Improvement in Sales Flowthrough
In GEMA, this color means "Proceed"
Green
Amber
Red
Purple
In the absence of the BB Lead, who can facilitate the BLT?
Sales Specialist
Service Specialist
ARM
RM
What is the meaning of LTE?
Long Terminal Evolution
Line Terminal Evolution
Line Term Evolution
Long Term Evolution
In GEMA, what color represents the busy roads?
Green
Amber
Red
Purple
For ___ months, Globe At Home bundle plans have free unlimited calls to Globe & TM mobile subscribers.
6 months
12 months
24 months
None of the above
You click this button if the customer's installation address is a residential.
BB Tech
Building
Search
None of the above
Globe postpaid mobile customers can enjoy a free or waived installation fee (worth P1,000) when applying for a new Globe At Home plan at 24 months lock up.
True
False
The tech squad visit will follow the standard rate of Php ____ per visit.
Php 1000
Php 1200
Php 1400
Php 1600
When handling objections, we take note of the OVT framework. What does OVT stand for?
Obtain, Verify, Transmit
Observe, Validate, Transmit
Obtain, Verify, Talk
Observe, Validate, Talk
How many months is the Roku device warranty coverage for the HDMI USB?
3 months
6 months
12 months
None
What portion in the MSA will you write the landmark and lat-long coordinates for GPON?
Installation Address
Installation Instruction
Others
Sketch
