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WorksheetsTeam Meeting!!
Total questions: 20
Worksheet time: 2hrs 40mins
When a Guest is waiting in line or near the stand, what should you do?
Smile and continue the task you were working on.
Look down and keep walking.
Greet guest with eye contact and smile/upbeat attitude.
Invite the guest over, then walk away.
After greeting the guest politely, what are your next words?
Stand and wait patiently for guest to start ordering.
Ask "What can I get for you today?"
Stare down the guest impatiently while tapping your pen.
Ask "Do you have a loyalty number with us?"
After someone orders a mug refill and a large popcorn, what should your follow up question be?
"Anything else?"
"Would you like butter on your popcorn?"
"Would you like to get your refill as an Icee?"
"What else?"
What should you always say when giving their total for their purchase?
Please
Thank you
Please and Thank you
The light is green, can you please insert your card so I can help the next guest?
What should your final words be to a guest as they're leaving the stand?
Thank you, have a nice day!
Enjoy your movie!
You'll pick up your food items down on the end.
Next guest!
What should you always have on you when on till?
name tag
pen
gloves
smile and name tag
When doing temp checks, what items do you need to use the probe thermometer on?
Soft Serve
Mayan
Soft Serve and Mayan
Mayan and Steamer Products
How many cups of lettuce go into a Chicken Caesar salad?
1
2
3
handful
What needs to go on every pepperoni, cheese, and meat eaters pizza?
Cheese
Breadstick Seasoning
Neither
Cheese and Breadstick Seasoning
Correct procedure for washing hands?
Hot water, wet hands, scrub hands with soap for 20 sec, rinse, use paper towel to turn off water, sanitize
Hot water, wet hands, scrub hands up to mid arm with soap for 20 sec, rinse, use paper towel to turn off water, use paper towel to push for sanitizer
Wet hands, soap, rinse, santize-no specifics on any
Wet hands, scrub hands with soap for 10 sec, rinse, use paper towel to turn off water, use paper towel to push for sanitizer
How many candies should be upfront during slow/busy season?
3 candy's of each in the three middle drawers/5 candies in all drawers
5 candies in all drawers at all times
stuff everything as full as possible
2 cases of each
Correct procedure for preclosing cold bars?
Half wrap everything with saran wrap
put everything in new containers and half wrap everything
Clean underneath items/inside the cold bar, put items in new containers,restock, wrap
Dump out all the containers and put new containers in with nothing inside and nothing wrapped
How do you submit an RTO and when should these be submitted?
In Crew anytime
In Time off Requests in MovieTeam by Monday night or asap
In Time off Requests in Movieteam by Tuesday night or asap
In Time off Requests on Movieteam by Sunday night or asap
What is a good use of downtime?
Texting on your phone, talking to coworkers
Going to the DL to see about what you can do and when breaks are
Prepping/preclosing, cleaning, breaking down boxes, dishes
Pacing back and forth in your area waiting for orders/guests
Correct procedure for wasting items?
Putting the item on the waste sheet and throwing it away
Just throwing the item away
Put it on the counter/freezer for later or someone else to do
Put it in the pickle buckets
What is FIFO and what does that entail?
First in First out, the oldest date needs to be used first
First in First out, the newest date needs to be used first
First in First Out, grab the closest box/item to the door
First in First Out, whatever you see first, grab it
Correct procedure for getting shifts covered/what should you do if you can’t make it in for a shift?
Don't show up and don't call the MOD to let anyone know
Post in crew, release in Movieteam, don't show even if nobody took the shift
Release on Movieteam, Call MOD/message the DL's
Release on Movieteam, call other team members, post in crew, call MOD
About how many water cups did we go through this last month?
800
8000
500
5000
What is the entrance fee for getting into the parties tonight and tomorrow?
Just show up!
Buy a drink from the stand
Bring treats
Bring a Game
Do you feel like your management shows their appreciation for you?! In other words, do you feel appreciated?
Yes
No
Maybe
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