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DLC Questionnaire

Total questions: 35

Worksheet time: 20mins

Name
Class
Date
1.

Who can be a creditor from the following?

a)

A person to whom money is owed

b)

A business to whom money is owed

c)

A Financial institution to whom money is owed

d)

All the above are true

2.

Which of the following is INCORRECT with respect to a Law Firm?

a)

These are specialized firms for issuing debt that can be collected

b)

These are firms licensed to collect debt(s) on behalf of and in the name of a creditor or debt buyer through legal means

c)

These organizations may operate in one or more states, depending on their license to practice

3.

What action should be taken on an account if the debtor does not respond to demand letter and the validation period is over?

a)

Proceed with Motion for Default Judgment

b)

Proceed with Suit Review and Preparation as next step

c)

Proceed with sending Debt Validation Letter

d)

Proceed with preparing Garnishment Letter

4.

William Wordsworth took a loan on 21 December 2011 and was regularly paying EMIs. He paid his last EMI on 25 June 2013 and defaulted on payments after that. What would be the charge off date?

a)

21 July 2011

b)

25 December 2013

c)

30 April 2014

d)

25 January 2014

5.

Which, out of the following, is first sent by a law firm to the debtor before beginning collection efforts?

a)

Settlement Letter

b)

Demand Letter

c)

Summons & Complaint

d)

Debt Validation Letter

6.

Can a legal action be taken on the debtor within 30 days validation period from the day when Demand Letter was sent out and debtor has not responded?

a)

Yes

b)

No

c)

May Be

7.

Law Firm needs to file suit on Mary Wilson. Statement, Affidavit, Bill of Sale and Application are mandatory documents that need to be submitted in the court for filing suit. While reviewing the account, you find that Statement is not available. You will –

a)

File Suit as Statement can be filed later

b)

Request Statement and wait to file suit until that is received

c)

Ask the person sitting next to you and do what he says

d)

Call debtor and request for statement from him

8.

Scrubs are usually performed to eliminate the following during entire debt life cycle-

a)

Accounts under purview of SCRA, bankrupt accounts, deceased accounts

b)

Accounts with active payment plan

c)

Accounts with SIF approval

d)

Accounts with active garnishment

9.

Summons and Complaint was not served to the debtor due to bad address, what will be the next action for this debtor account -

a)

Account should be sent for skip trace to locate debtor’s whereabouts

b)

Proceed with filing Default Judgment

c)

Close the account

d)

Move the account under temporary hardship

10.

A debtor has moved from Colorado to Washington after suit was filed on him. The law firm has license to work in New Mexico, Colorado and Washington. The law firm should -

a)

Get the case dismissed in Colorado and file new case in Washington since Law Firm has license to work in Washington

b)

File for Judgment

c)

Send Debt Validation Letter to the debtor

d)

Send Discovery to the debtor

11.

In which phase, usually, the law firm and the debtor sign a document called ‘Stipulation’?

a)

Pre-Suit

b)

Post-Suit

c)

Post Judgment

d)

Garnishment

12.

When does Default Judgment occur?

a)

When the defendant does not answer to demand letter

b)

When the defendant does not answer to discoveries

c)

When the defendant does not answer to summons and complaint

d)

When the defendant does not answer collection phone call

13.

After Suit was filed, the debtor was able to present evidence in the court that he already paid prior to the Original Creditor. What will happen to the Lawsuit?

a)

MJOP

b)

Case will be dismissed

c)

Default Judgment

d)

Summary Judgment

14.

Garnishments are post-judgment, non-legal collection method.

a)

True

b)

False

c)

May Be

15.

Information that a debtor is deceased is received from a third party per notes on the account. You are reviewing this file for Garnishment, what should be done –

a)

File is placed on HOLD immediately for review/verify and all collection efforts should be stopped

b)

File is sent for attorney approval

c)

Proceed with Garnishment

16.

"ABC Bank" sold the account of John Pierce (debtor) to "DEF" (debt buyer). "DEF" sold it to "JKL" (debt buyer). "JKL" sold it to "XYZ" (Debt buyer) and "XYZ" placed the account with "PQR Law firm" for collection. Who will be the plaintiff?

a)

XYZ Bank

b)

ABC Associates

c)

PQR Law Firm

d)

DEF Debt Buyer

17.

When the court is unable to come up with a decision on basis of the submitted facts through discoveries, the case is set for Trial.

a)

True

b)

False

18.

A Lawsuit was dismissed by the court with prejudice. This means –

a)

The case cannot be filed again with the court

b)

The case can be filed again with the court

c)

You can call the debtor and request for payment

d)

Validation of Debt letter should be sent to the debtor

19.

Garnishments can be served to the garnishee using which of the following service method?

a)

Employee of Law Firm personally visits the Garnishee to serve

b)

Must be served through regular mail

c)

Served through Process Server

d)

Any, it depends

20.

If the garnishee has been served, but has not answered, how can a follow up done with the garnishee or the entity that served the garnishee?

a)

By calling court clerk or garnishee

b)

By visiting court

c)

By calling the debtor

d)

By calling debtor’s attorney

21.

What is Media?

a)

All the supporting documents used to prove a debt against an individual or entity

b)

It is the first formal communication between the law firm and debtor

c)

It is the first legal communication between the law firm and the debtor

d)

Media is settlement letter

22.

Default Judgment is granted by the court on a debtor account where the debtor did not respond to the demand letter. The judgment amount awarded by court is $2000. On receiving Judgment copy, debtor called the Law Firm and is now willing to settle the account for $1500 saying that he cannot pay the entire amount. What should the Law Firm do?

a)

May take the payment and settle the account if this falls under the threshold of settlement amount per the Law Firm

b)

Proceed with Garnishment Release

c)

Proceed with filing suit as debtor is willing to settle

d)

Proceed with sending debt validation letter as debtor needs to understand that he owes

23.

While reviewing an account for Suit, you see a positive scrub result for Bankruptcy, what action will you take on the account-

a)

Will route the account to the review team, which determines the validity or reasons behind the positive hit

b)

Will proceed with suit review and preparation

c)

Will ask a friend and go by what he says

24.

Summon & Complaint is not served to the defendant, suit is filed, and defendant fails to appear in court. Which type of judgment will be granted?

a)

Default Judgment

b)

Summary Judgment

c)

Stipulated Judgment

d)

All options are incorrect

25.

While reviewing an account with active wage garnishment, you see that no payment was received last month, the next step would be-

a)

Garnishment Follow Up by calling the Garnishee

b)

Garnishment Follow Up by calling the Debtor

c)

Garnishment Follow Up by calling Debtor’s spouse

d)

Garnishment Follow Up by calling Debtor’s attorney

26.

Lifetime Imprisonment is temporary hardship?

a)

Yes

b)

No

c)

May Be

27.

Under US collection laws, debtors have the right to not be contacted again by a law firm or a collection agency if-

a)

There debtor has disputed the debt

b)

If debtor is making payments

c)

If debtor has opted for Cease and Desist

d)

If demand has been sent

28.

For a Serve First state, which of the following is true-

a)

Return/Proof of Service is filed after Summons and Complaint has been filed

b)

Return/Proof of Service is filed before filing Summons and Complaint

c)

None of the above

29.

While working on accounts for Garnishment process, you come across an account where you notice that Judgment has been vacated, you will-

a)

Proceed with the account as the Judgment is just vacated, it has not expired

b)

Inform TL and continue working on the account

c)

Do Not proceed since judgment should not be vacated to prepare garnishment

30.

Dismissal is a motion filed by the law firm with the court, requesting the court to grant judgment in favor of plaintiff on a case-

a)

Yes

b)

No

c)

May Be

31.

Arrange the following in order in which they are sent to a debtor by Law Firm-

i. Discovery, ii. Summon and Complaint, iii. Garnishment Release, iv. Judgment Copy

a)

ii, i, iv, iii

b)

ii, iv, iii, i

c)

i, ii, iv, iii

d)

i, ii, iii, iv

32.

The process wherein the law firm shares reports with its clients to provide an update of the progress on the files placed by them to collect debt is known as client reporting.

a)

Yes

b)

No

33.

Media requirement for an account will depend upon –

a)

Type of Loan, court and state

b)

Amount of Last Payment

c)

Amount of Debt

d)

All options are incorrect

34.

Aliana(debtor) calls the law firm after receiving the demand letter and is requesting documents for verification since she doesn’t remember about this debt. What action must be taken on the account next –

a)

Validation of Debt letter with supporting documents should be sent to her since she is disputing the debt

b)

Summons and Complaint should be sent out since she doesn’t remember the debt

c)

Demand letter must be sent to her again

d)

She should be referred to the Original Creditor for questions

35.

Who should review and approve the account before Filing Suit?

a)

Plaintiff’s Attorney

b)

Debtor’s Attorney

c)

Creditor

d)

Debt Buyer