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Performance Management

Total questions: 25

Worksheet time: 29mins

Name
Class
Date
1.

It is called as Performance Management System

a)

Before 1992

b)

After 1992

c)

16th Century

d)

After 1985

2.

What is the main source for getting KRAs

a)

Job Description

b)

Job Specification

c)

Reporting Manager

d)

Employee

3.

Which of the following is used as the basis for setting future performance goals?

a)

training session

b)

performance evaluation

c)

employee orientation

d)

application form

4.

All people who wear glasses are intelligent. This is an example of which bias?

a)

prejudice

b)

stereotype

c)

cultural bias

d)

misunderstanding

5.

A common mistake made by supervisors during an employee performance evaluation is

a)

letting the employee help set goals

b)

being critical and focusing on mistakes

c)

allowing the employee to comment on the evaluation

d)

encouraging the employee to rate himself or herself

6.

What kind of questions encourage applicants to talk about themselves?

a)

Closed

b)

Open ended

c)

Direct

d)

Indirect

7.
You have to listen actively.
a)
FALSE
b)
TRUE
8.
A __________________  is advancing an employee to a position with greater responsibility and often greater pay.
a)
Promotion
b)
Transfer
c)
Termination
d)
Layoff
9.
Lists the tasks, responsibilities, and qualifications of a job.
a)
Incentives
b)
Job description
c)
To recruit
d)
Headcount
10.

What is necessary to create a Performance Document?

a)

Survey

b)

Eligibility Criteria

c)

Performance Template

d)

Questionnaire

11.

Can you use Goals for the MBO process?

a)

No

b)

Yes

12.

What do you mean by continuous feedback?

a)

A way to run the Performance Evaluation

b)

The possibility to check, record and underline the activities of an employee anytime

c)

A data entry

d)

A group of people

13.
Organisational Standards should be written in terms of specific measures for enhancing employee performance?
a)
true
b)
false
14.
Which of the following statement(s) is/are true about feedback? 
a)
Whether to use 360-degree feedback depends on what you’re measuring 
b)
Peers can be included as sources of input for appraisals 
c)
Feedback should be given in a manner that will best help improve performance 
d)
All of above
15.
You can’t measure results at the individual level. 
a)
true
b)
false
16.

Goals that are quantifiable are called as

a)

KRAs

b)

KSAs

c)

KPIs

d)

Competencies

17.

The person who is being rated is called as

a)

Client

b)

Rater

c)

Ratee

d)

Manager

18.

In 360 degree feedback, the Society is an important stakeholder to provide feedback

a)

True

b)

False

19.

When should Performance reviews take place

a)

Quarterly

b)

Annual

c)

Quarterly / Half-yearly

d)

Quarterly/Half-yearly + Annual

20.

For assessing a person for promotion ________________is useful

a)

Graphic rating scale

b)

Trait rating

c)

Ranking

d)

Critical Incidence technique

21.

Ashwin had achieved the targets set for him in line with the organisational goal. But his manager was not happy, since he was not cordial with his co-workers. When confronted in the review meeting, Ashwin responded that it was no where in his performance goals. What system of performance management are we speaking about?

a)

BARS

b)

BOS

c)

MBO

d)

PMS

22.

Rita knew that her performance scores were low. When questioned, she said that her work was too difficult and circumstances at home didn't allow her to perform her duties at work. What theory are we speaking about?

a)

Self-efficacy theory

b)

Attribution Theory

c)

Expectancy Theory

d)

Social-learning theory

23.

Ram worked hard to satisfy his client with the belief that his client rating will have a huge impact on his performance bonus. But Ram was unhappy that the rating did nothing more than receiving a pat on the back by the manager.


What motivation theory are we speaking about?

a)

Self-efficacy theory

b)

Social-learning theory

c)

Expectancy theory

d)

Attribution theory

24.

The BARS scale is devised by using

a)

Behavioral anchors

b)

Crtical incident technique

c)

Expert opinion

d)

All the above

25.

Andria was quite upset that her manager did not consider any of her earlier target achievements but only rated her for the target she did not achieve last month. What is the error?

a)

Recency effect

b)

Primacy effect

c)

Halo effect

d)

Horn effect