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WorksheetsSHC Rev Cycle Training 200
Total questions: 30
Worksheet time: 5hrs 51mins
This department is responsible for creating, editing, handling, and submitting claims to payers.
Billing & Customer Service
Cash Posting
Billing & Claims Processing
Refunds & Billing Processing
A "No Authorization" response from the payer means that the claim has _______?
Partially Paid
Denied
Suspended
Pending
What is the electronic response sent from the payer that includes payment and/or denial information for multiple patient accounts?
877 files
277 files
355 files
835 files
What Transaction file provides claim statutes of rejected, denied, approved, and paid?
821 Transaction File
277 Transaction File
877 Transaction File
355 Transaction File
Patient accounts that have been discharged but not final billed out of the Meditech system are called_____?
PADB
DFBN
BNFD
DNFB
If the primary payer has exhausted its fiscal responsibility, the remaining liability will be transferred to?
Self- Pay
Next Responsible Party
Secondary
Provider Adjustment
What are claims that are processed but suspended by Medicare?
Late Charges
Medicare RTPs
Rejections
Hospital Charges
What two groups are denials generally categorized into?
Therapy /Clinical
Clinical/Procedural and Technical
Denial/Payment
Suspended/Processed
What form is sent by payers to members explaining what medical treatment and/or services are covered?
Letter of Benefit
Explanation of Benefit
Medical Benefit Letter
Remittance Advice
What forms are sent to the insurance company by the Billing & Claims Processing department for payment of patient services? (Select all that apply)
UB-04
UB-40
UB-835
HCFA 1500
What two systems are used to ensure "Clean Claims" are submitted to the payer?
Finthrive/Nthrive/XClaims
Contract Manager
Availity
Meditech
What is the claim file generated in Meditech called?
277 File
1500 File
837 File
835 File
What is the amount, potentially owed by Steward to a third party or patient, that could require a refund is called?
Credit Balance
Patient Refund
Self Pay
Insurance Refund
Who is the person or entity legally responsible for paying for services provided to a patient?
Patient
Guarantor
Insurance Payer
Provider Adjustment
Polite, Professional, and Personal are characteristics of "good high quality" ______________.
Collections Agencies
Customer Service
A denial that is factual and can be proven true or false by updating information is called___?
Subjective Denial
Technical Denial
What is the appropriate next step when updating the patient account with the correct insurance?
Reverse all Manual Adjustments> Update the Insurance
Update Insurance>Submit Corrected Claim
What are three typical claim statuses the A/R department will handle with patient accounts?
Processed
Pending
Suspended
All of the above
What is the name of the document used by both the insurance company and Steward Healthcare to determine reimbursement of services provided to insured members?
Payer File
Explanation of Benefit
Payer Contract
Claim
What does CVBO stand for?
Cerner Virtual Billing Office
Crazy Virtual Billing Office
Central Virtual Billing Office
Centralized Virtual Business Office
The bank mailbox that receives checks and EOB's which the bank processes and images, is called ____? (select all that apply)
Onbase
Lock Box
Cash Pro
Availity
What does CPT stand for?
Current Professional Terminology
Current Procedural Terminology
Class Procedure Terminology
Care Procedural Terminology
What is the credit listed on the patient's account that does not need to be refunded due to errors caused by registration and/or cash posting?
Insurance Refund
Self Pay Refund
True Credit Balance
False Credit Balance
What is the first Insurance billed on an account called?
First Insurance
Beginning Insurance
Primary Insurance
Most paying insurance
What form is required by Medicare to identify other insurance coverage that the patient may have and to determine which coverage is primary?
Medicare Account Manager (MAM)
Next Responsible Party (NRP)
Return to Provider(RTP)
Medicare Secondary Payer Questionnaire (MSP)
If there is no invoice on file with the payer from the provider this is an example of _____?
Claim already processed
No claim on file
Rejected Claim
Suspended
System hold created to prevent claim generation or transmission for an identified business reason..
Bill Hold
Check Hold
Rejected Hold
Electronic Hold
What are charges that are posted or removed from the patient's account after the claim has already been submitted to the payer?
CPT
Late Charges
DRG
Coding Update
What is the difference in the total amount received from the payer versus the expected amount?
Underpaid claim
Over payment / Underpayment / Contract Variance
Patient Obligation
Bad Debt
What is "DRG" or "Level of Care" downgrade an example of?
Technical Denial
Coding Denial
Clinical/Procedural Denial
Diagnosis Related Denial
