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Q1 DPB5063 PSP

Total questions: 25

Worksheet time: 25mins

Name
Class
Date
1.

There are 4 (FOUR) sources of income that you can choose to involve, which is employee, business owners, self-employed and investor. Which is the best sources of income that can lead to the most income in your life? (C2)

a)

Employee

b)

Business owners

c)

Self-employed

d)

Investor

2.

Which is the best statement that best describe internet or online marketing? (C2)

a)

The process of promoting brand, product or services over the internet

b)

The process of promoting product or services only over the internet

c)

The process of promoting brand, product or services through online and offline

d)

The process of promoting brand, product or services through offline.

3.

Choose the correct statement on the advantages of social media marketing. (C3)

a)

High commitment of resources to managing your social media presence, responding to feedback and producing new content

b)

ineffective use - for example, using the network to push for sales without engaging with customers, or failing to respond to negative feedback - may damage your reputation

c)

Difficult to quantify the return on investment

d)

compelling and relevant content will grab the attention of potential customers and increase brand visibility

4.

There are several social media platforms can be used to promote your brand, products and services. Choose the best of social media platforms that can be integrated into your business. (C3)

a)

Facebook , pinterest and instagram only

b)

Facebook , twitter, pinterest

c)

Instagram, whatsapp, facebook and website

d)

Instagram, facebook and youtube

5.

Which statement that best describe the advantages of social media platform? (C2)

a)

Geo target content and are able to generate higher converting leads

b)

Slow and difficult in sharing content

c)

Does not encourage in building relationship

d)

Real-time results are hard to obtain

6.

What is a business model? (C1)

a)

It is a documentation on how to manage company’s employee

b)

It is a blueprint on company’s organizational structure

c)

It is a documentation on how the company’s capture consumer’s value.

d)

It is a blueprint on how an organization creates, delivers and captures value

7.

Business model canvas consist of _______________ blocks to understand the overall picture of the chosen business. (C1)

a)

ten

b)

eight

c)

nine

d)

six

8.

One of the component for BMC is : (C1)

a)

Profit

b)

Business method

c)

Business partner

d)

Customer friendship

9.

The best definition for USP is : (C1)

a)

Unique Selling Price

b)

Unique Sellable Picture

c)

Unbeatable Show Price

d)

Unique Selling Proposition

10.

Is Customer Relationships a part of Business Model Canvas? (C1)

a)

yes

b)

no

11.

Kelly is planning to open a Lemonade stand. In order to sell lemonade, she needs to do marketing, selling and making lemonade. Which block in Business Model Canvas that best describe the situation. (C2)

a)

Key Partners

b)

Key activities

c)

Value proposition

d)

Revenue stream

12.

What is a customer segmentation? (C1)

a)

It is an application on how to get customer’s data.

b)

It is an application of clustering techniques to customer data.

c)

It is a customer base

d)

It is a customer base that obtain through selling activity

13.

There are four main bases of market segmentation which consist of:- (C2)

a)

Location, age, gender and demography

b)

Age, gender, location and salary

c)

Geographic, psychographic, macroscopic and microscopic

d)

Geographic, demographic, behavioural and psychographic

14.

“Personality, lifestyle, attitudes and class” can be classified under which segmentation? (C2)

a)

Geographic

b)

Demographic

c)

Micrographic

d)

Psychographic

15.

ROI is referring to : (C1)

a)

Repeat on investment

b)

Reorder on investment

c)

Return on investment

d)

Repeat on index

16.

What is the key performance index for sales? (C1)

a)

Income

b)

Profit

c)

Minimizing cost

d)

Maximizing sales

17.

What is the main sales objective? (C1)

a)

Maximizing cost and maximizing profits

b)

Minimizing cost and minimizing profits

c)

Minimizing profits and maximizing cost

d)

Minimizing cost and maximizing profits

18.

Mrs. Betty has a total sale of her cosmetic product amounted to RM 100,000 with an expenses of advertisement equals to RM 25,000. Determine ROI for Mrs. Betty. (C4)

a)

3

b)

6

c)

4

d)

5

19.

Mr. Rizal invested a sum of RM 50,000 in FB advertisement. As a result of that online advertising, he manage to get a total sale of RM 500,000 in return. Calculate ROI for Mr. Rizal. (C3)

a)

9

b)

10

c)

11

d)

13

20.

What is the meaning of VALUE PROPOSITION in BMC? (C2)

a)

value that meet the customer satisfaction

b)

after sales services

c)

the way we interact with the customer

d)

generate revenue from each customer

21.

What is CHANNEL in a BMC?

a)

Who are your customers?

b)

What is the best offer given to the customer?

c)

How you want to sell your product/services?

d)

It is about revenue from the sales

22.

How does Social Media Marketing help small businesses?

a)

It saves marketers tons of money on advertising

b)

It increases the chances of getting a bigger reputation in market

c)

It drives them to be more succeed in the business

d)

It is easier to be more creative

23.

SWOT Analysis stands for? (C1)

a)

Strengths, Well being, Opportunities, Threat

b)

Sudden, Weaknesses, Outstanding, Threats

c)

Social Ways of Overcoming Threats

d)

Strengths, Weaknesses, Opportunities, Threats

24.

AIDCA is the element that you need to consider in your copywriting. It is stand for?

a)

Awareness, Interest, Desire, Comment and Action

b)

Attention, Interest, Desire, Comment and Action

c)

Awareness, Involvement, Desire, Contest and Attention

d)

Action, Interest, Desire, Customer, and Attention

25.

Select the best explanation of USP?

a)

An advertising technique offering a different product to customer

b)

An advertising technique for celebrities and star athlete branding

c)

An advertising technique that makes consumers feel special

d)

An advertising technique that offers unique benefits of product / services to the customer