Below factors are environment of retailing, EXCEPT:

Groups of consumers and individuals can be identified in term such demographics as:

_______________ environment for retailing comprises the overall economy including business cycles, consumer income and spending patterns.

Pure competition occur when a market has all below factor, EXCEPT:

One of the characteristics of oligopolistic competition is

Market segmentation known as focusing one market to enter. Meanwhile, the concept of target market known as

For a segment(s) to be considered attractive enough for becoming one’s target market, it must meet all three criteria:

Location of store based retailers must be strategic enough to capture more attention. The type of location below are store based location must be choose by retailers, EXCEPT:

Centrally owned or managed shopping district that is planned, has balanced tenancy (the stores complement each other in merchandise offerings). This concept is applicable for

______________________________ is the management process to supply the product and service needs of the end consumer, encompassing the supply chain of any physical product and the exchange process involved.

Distribution is known as channels that can be distinguished by the number of intermediaries between producer and consumer. One of the type of distribution in retail is:

___________________ is a personal presentation of a business as a business or a way of delivering information to customer's target customers takes place within the physical range of the store alone.

Below are the type of demonstration, EXCEPT:

Interior design is a demonstration capable of giving an overview of stocks owned by retailers but stored in stores, warehouses or office drawers. Which one of the following is the characteristic of interior design:

One of the pricing composition strategy of new product prices known as _____________ where the retailer will give prices according to psychological effects. For instance, current price is RM100.00 and retailers make some deduction to RM99.90.

Advertising objectives are specific tasks to be perfected for specific audience goals, at specific times. Advertising objectives are:

Advantages of sales promotion as following, EXCEPT:

Good customer service will be able to keep customers in mind to come again and certainly such perceptions are very important to attract new customers. What is the correct stages in customer services?

Outlet layout are include internal and external layout which give impactful meaning to walk in customer in the mall. Which one of the following is the type of external layout?