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Worksheets111 NHT-Quiz 2
Total questions: 20
Worksheet time: 40mins
Name
Class
Date
1.
We can check tag on number from
a)
Subscriber analysis 1
b)
Subscriber analysis 2
c)
Subscriber analysis 3
d)
Subscriber analysis
2.
We can check last recharge
a)
Call details
b)
Prepaid asset
c)
Recharge history
d)
Discount Info
3.
We can check 3g/4g service activation on prepaid number from
a)
Modify
b)
Service request
c)
Prepaid asset
d)
Call details
4.
Prepaid Balance Expiry can be verified from
a)
Call Details
b)
Scratch card &Subscriber info
c)
Installed assets
d)
Subscriber analysis
5.
Smart Script option is used to
a)
Generate Orders
b)
Generate Complaint
c)
Generate Billing
d)
Genertaing In Order
6.
Daily YouTube Offer is valid for only Jazz Prepaid Numbers
a)
true
b)
false
7.
To subscribe HEAVY bundle of Jazz Wifi device customer needs to recharge
a)
RS.2500
b)
RS.3500
c)
RS.1500
d)
RS.500
8.
What is data amount in Basic bundle of Jazz Wifi usuable during 1am - 9am
a)
25 GB
b)
15.5 GB
c)
30 GB
d)
12.5 GB
9.
Test call option of HLR is (Showing in category TAB ) means number is block on stolen:
a)
true
b)
false
10.
We can identify whether MCA activated (From HLR) on customer number or not from
a)
General TAB
b)
Supplementary services
c)
Camel services
11.
In Bakhabar Kissan Weather update will be maintained and updated at two hours interval daily based on subscribers location and area
a)
true
b)
false
12.
Blocking and Restoration through USSD Code
a)
*8822#
b)
*8822*#
c)
*822#
d)
*882#
13.
We will block number if caller verifies Name + CNIC and any one of the below verifications
a)
Any other Number active on Customer CNIC
b)
FNF Added
c)
Activation date
d)
Last Calling Number
14.
No complaint will be entertained for indoor issues which is being faced for more than 15 days
a)
true
b)
false
15.
Blue Color in Static Map means
a)
Low Indoor/Outdoor Coverage Area - Invalid for both Indoor/outdoor Complaints
b)
NO Coverage
c)
Normal Coverage Area - Both indoor/outdoor complaints will be catered
d)
Full Coverage Area - Both indoor/outdoor complaints will be catered
16.
Customer can also get his SIM delivered at his Doorstep through USSD *716# (FOC)
a)
true
b)
false
17.
The correct SMS setting number is 923000042
a)
true
b)
false
18.
Call set-up fee will be charged on Karachi Weekly LBC offer
a)
true
b)
false
19.
Call Block service does not work with IR service at Prepaid
a)
true
b)
false
20.
Charges for the duplicate SIM is
a)
Rs.0
b)
Rs.250
c)
Rs.50
d)
Rs.100
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