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WorksheetsCOMM-CH1-5
Total questions: 120
Worksheet time: 2hrs 30mins
Name
Class
Date
1.
Which of the following statements is true of communication?
a)
The more you communicate, the better communicator you will be.
b)
Good communicators are born, not made.
c)
Fear of speaking in public must be eliminated before you can be successful.
d)
Communication involves both verbal and nonverbal messages.
2.
E-mailing, blogging, and posting on Google+ and Facebook are all examples of __________ communication.
a)
computer-mediated
b)
small group
c)
public
d)
intrapersonal
3.
During a videoconference job interview for an entry-level position with a large fast-food chain, Melkamzer answers a series of questions posed by Annie, a regional manager. What type of communication did they both engage in?
a)
small-group communication
b)
intrapersonal communication
c)
computer-mediated communication
d)
public speaking
4.
__________ communication is the general term used to describe communication from one source to many receivers, some of which may be scattered throughout the world.
a)
Mass
b)
Intrapersonal
c)
Public
d)
Computer-mediated
5.
Which of the following myths of communication is identified in your book?
a)
The more you communicate, the better your communication skills will be.
b)
Once you start communicating effectively, you will always be effective.
c)
Communication skills are learned.
d)
Knowing your audience is very helpful in order to be effective.
6.
The transactional view is a more satisfying theory of the communication process than the linear view because it __________.
a)
is simpler
b)
is representative of how communication actually happens
c)
demonstrates the most recent theory of the communication process
d)
explains everything about media communication
7.
The linear model of communication is analogous with a(n) __________.
a)
arrow hitting or missing a target
b)
tennis game 3
c)
circus
d)
person solving a puzzle
8.
When Henri wants to share information with Chantal but not with others in the room, he switches from speaking English to speaking French, which Chantal understands. Which of the following best describes what Henri does to keep his comments to Chantal private?
a)
He decodes his message in a way he thinks only Chantal will understand.
b)
He changes the cultural context of the message in a way he thinks only Chantal will understand.
c)
He changes the temporal context of the message in a way he thinks only Chantal will understand.
d)
He encodes his message in a way he thinks only Chantal will understand.
9.
Before launching into her presentation to the board of directors, Sandra circulates through the room making small talk about the weather, the results of last night’s ball game, etc. Sandra is engaging in __________.
a)
phatic communication
b)
metamessaging
c)
feedback
d)
back-channeling
10.
The information on the cover of a magazine that entices a reader to buy it is an example of __________.
a)
feedback
b)
phatic communication
c)
semantic noise
d)
feed forward
11.
The statement “I may be wrong about this, but. . . .” best illustrates the element of communication known as __________.
a)
feedforward
b)
punctuation
c)
displacement
d)
immediacy
12.
Phatic communication is also referred to as __________
a)
message overload
b)
mass communication
c)
small talk
d)
neutral communication
13.
The temporal dimension of context is __________
a)
the sequence of the message
b)
a message’s position within a sequence of events
c)
the tangible environment in which the communication takes place
d)
the vehicle through which messages pass
14.
Which of the following is true of communication contexts?
a)
All communication takes place within contexts
b)
Context has little bearing on how messages are conveyed
c)
Context is simply the physical environment in which communication takes place
d)
Context is the same as the content dimension of communication
15.
Before going to a reception at the university president’s house, Abby reminds her date, Homer, not to act like he is at a fraternity party. Abby wants Homer to be most aware of the __________ context.
a)
physical
b)
cultural
c)
social-psychological
d)
temporal
16.
“Do you understand what I’ve just asked you to do?” is an example of a(n) __________.
a)
paradigm
b)
paraverbal message
c)
anomaly
d)
metamessage
17.
When someone sends a message in response to your initial message, such as laughing at your joke, he or she is sending __________
a)
feedback
b)
feedforward
c)
a metamessage
d)
paramessages
18.
The vehicle through which we send messages is referred to as the __________
a)
channel
b)
sender
c)
receiver
d)
metamessage
19.
Biases or prejudices of senders–receivers are examples of what kind of noise?
a)
physical
b)
psychological
c)
semantic
d)
channel
20.
During a department meeting, Antonio’s boss was discussing the new software that will be implemented in the department. Antonio was daydreaming about his upcoming vacation. We can assume that his boss’s message was distorted by __________ noise.
a)
physical
b)
psychological
c)
semantic
d)
physiological
21.
Christina and DeAnna were having a quiet conversation over drinks before the band started to play, but now they have to shout and even then can’t really hear what the other is saying. We can assume that once the band started to play, the signal-to-noise ratio in this scenario __________.
a)
went from high signal/low noise to low signal/high noise
b)
went from low signal/high noise to high signal/low noise
c)
went from low signal/low noise to high signal/high noise
d)
didn’t change and had nothing to do with the communication problems they experienced
22.
Bobby: “I got a new bat!” Jan: “That’s great. I can’t wait to see you swing it at the game next Saturday.” Bobby: “Not that kind of bat! His name is Del and he’s my new pet.” This exchange between Bobby and Jan best illustrates which principle of communication?
a)
Communication is ambiguous
b)
Communication is a package of signals
c)
Communication is punctuated
d)
Communication is purposeful
23.
The tendency to divide the various communication transactions into sequences of stimuli and responses is referred to as __________.
a)
compartmentalization
b)
departmentalization
c)
punctuation
d)
sequencing
24.
“You cannot not communicate” expresses which principle of communication?
a)
Communication is inevitable
b)
Communication is irreversible
c)
Communication is purposeful
d)
Communication involves content and relationship dimensions
25.
Dong-Sun and Chris had a very serious argument during which Dong-Sun said some very hurtful things to Chris. After the argument, he tried to apologize for what was said during the argument. Dong-Sun’s later behavior best reflects which principle of communication?
a)
Communication is a package of signals.
b)
Communication is punctuated.
c)
Communication is transactional.
d)
Communication is irreversible and unrepeatable.
26.
Mario has a deep commitment to the identity and beliefs of his Puerto Rican-American culture, following customs and embracing specific artifacts. This is Mario’s __________.
a)
ethnocentrism
b)
stereotype
c)
ethnic identity
d)
social-psychological context
27.
Ethnic identity refers to __________.
a)
one’s commitment to the beliefs and philosophy of one’s own culture
b)
the tendency to judge other cultures based on one’s own culture
c)
the ability to take the perspectives of people of other cultures
d)
adapting to the communicative style of people from other cultures
28.
According to your book, competent communicators __________.
a)
are born, not made
b)
think critically and mindfully
c)
do not consider power important in the communication process
d)
constantly change their ethics based on the context
29.
Individualistic cultures put more emphasis on self-reliance, __________, and __________.
a)
independence; individual achievement
b)
independence; group achievement
c)
independence; social bonds
d)
social bonds; conformity to the larger social group
30.
The concept of the looking-glass self suggests that we __________.
a)
develop our self-concept by attending to how others communicate with us
b)
want to be seen by others as we see ourselves
c)
mirror the behavior of others to build relationships
d)
create self-esteem through interactions with strangers
31.
Which of the following is true about self-concept?
a)
Gender roles generally are learned through cultural teachings
b)
Self-concept is the image others have of us
c)
We generally do not compare ourselves with others in developing our self-concepts
d)
Self-concept is the same as self-esteem.
32.
The open self of the Johari window represents __________
a)
information about yourself that you and others know
b)
those parts of yourself that neither you nor others know
c)
all the knowledge you have of yourself but keep secret from others
d)
information about yourself that others know but that you do not know
33.
Which of the following is a way to increase self-awareness?
a)
Listen to others
b)
Avoid talking about yourself to others
c)
Avoid dialogue with yourself
d)
Decrease your open self
34.
Betty’s friends know that she is stingy, but Betty is not aware of it herself. We can assume Betty’s stinginess is part of her __________ self.
a)
unknown
b)
blind
c)
hidden
d)
open
35.
Which of the following statements is true of the blind area of the Johari window?
a)
Communication is generally improved as the blind area becomes smaller
b)
All information in the blind area is known by the self and others
c)
A large blind area indicates high self-esteem
d)
Information in the blind area is buried in a person’s self-conscious
36.
John has never told anyone about his fear of spiders. We can assume this fear is part of John’s __________ self.
a)
unknown
b)
blind
c)
hidden
d)
open
37.
Self-esteem is defined as __________.
a)
our view of our self
b)
how aware we are of ourselves and others’ views of us
c)
a measure of how valuable we think we are
d)
how large our open self is
38.
The __________ refers to the tendency to disregard outward signs of success and to consider yourself a fake, a fraud, one who does not really deserve to be considered successful
a)
hidden self
b)
Johari window
c)
Pygmalion effect
d)
impostor phenomenon
39.
Pat has a habit of surrounding herself with people who are extremely critical and find fault with everything. Pat’s choice in friends may __________
a)
improve her self-esteem
b)
be detrimental to her self-esteem
c)
increase her self-awareness
d)
help her self-disclose
40.
Which of the following actions is an example of securing affirmation?
a)
taping a note that says “I am a worthy person” to your bathroom mirror and saying the words out loud every morning
b)
seeking out negative people to interact with
c)
interacting with negative people you can identify with
d)
focusing on negative criticism
41.
Which of the following statements is an example of self-disclosure?
a)
“Do I look fat in this outfit?”
b)
“I’ve never told anyone this, but I’m afraid to go to parties alone.”
c)
“Everybody knows that Angela is my sister.”
d)
“Don’t go over to his house tonight.”
42.
__________ refers to the processes you go through to communicate the impression you want other people to have of you.
a)
Self-esteem
b)
Articulation
c)
Impression negotiation
d)
Impression management
43.
Self-disclosure __________
a)
is the same in all cultures
b)
can include slips of the tongue
c)
is risk-free
d)
is an intrapersonal process
44.
Jennifer always demonstrates enthusiasm when communicating and follows the cultural rules for polite, cooperative, respectful conversation. Jennifer is using __________
a)
politeness strategies
b)
gunnysacking
c)
affinity-seeking strategies
d)
negative face
45.
When Bill first started working at his new job, he began to disclose highly personal information to others almost immediately, often making his coworkers uncomfortable. Which guideline for self-disclosure was Bill most violating?
a)
Consider the motivation for the self-disclosure
b)
Consider the appropriateness of the self-disclosure
c)
Consider the disclosures of the other person
d)
Consider any possible burdens self-disclosure might entail
46.
When you hear a new song played on the radio, the __________ stage of the perception process has just occurred
a)
stimulation
b)
interaction
c)
organization
d)
interpretation–evaluation
47.
The process by which you become aware of objects, events, and people by using your senses is called __________
a)
self-awareness
b)
perception
c)
infatuation
d)
proxemics
48.
Beverly watches only Fox News because its reporters and commentators reinforce her existing beliefs and attitudes. Beverly is engaging in _________
a)
selective exposure
b)
organization by rules
c)
the process of perception
d)
peer pressure
49.
Several students sitting together in a student lounge studying for an exam might be perceived as a study group based on the rule of __________
a)
interpretation
b)
contrast
c)
proximity
d)
attribution
50.
Rosa judges everything Serena does based on the fact that Serena is an only child. Rosa is engaging in which attribution error?
a)
self-serving bias
b)
overattribution
c)
fundamental attribution error
d)
primary error
51.
Artie believes Asian people are more intelligent than other people. Artie is engaging in which perceptual process?
a)
stereotyping
b)
fundamental attribution error
c)
self-fulfilling prophecy
d)
recency effect
52.
Joe has always believed that he is lousy at athletics. When he tried to play soccer, he was sure he would not be good at it, and indeed, he was not very adept. This may be a result of the __________
a)
self-fulfilling prophecy
b)
self-serving bias
c)
primacy–recency effect
d)
fundamental attribution error
53.
The process of trying to understand others’ behaviors is called __________
a)
attribution of control
b)
affirmation
c)
the primacy effect
d)
selective attention
54.
To help another person maintain __________, you respect the person’s right to be autonomous. For instance, you might request rather than demand that he or she do something
a)
positive face
b)
selective attention
c)
attribution of control
d)
negative face
55.
Which of the following statements is true of listening?
a)
Hearing and listening are essentially the same
b)
Listening is a simple process
c)
The process of listening is circular
d)
Listening is an optional part of the communication process
56.
The understanding stage in the listening process involves __________
a)
evaluating the messages you hear
b)
grasping both the thoughts that were expressed and the emotional tone that accompanies them
c)
anticipating what the speaker will say next
d)
tuning out the emotional element of the message and focusing only on the content of what is being said
57.
Effective listeners are more likely to __________
a)
emerge as group leaders
b)
have difficulty developing and maintaining relationships
c)
be poor communicators
d)
be good managers but poor salespeople
58.
Which of the following recommendations will increase effectiveness in receiving messages?
a)
Focus your attention exclusively on the speaker’s nonverbal messages
b)
Avoid assuming you know what the speaker will say next
c)
Focus your attention on what you will say next
d)
Focus your attention only on the speaker’s words
59.
Which of the following is a suggestion for facilitating the passage of information from short-term memory to long-term memory?
a)
Focus your attention on the minor details
b)
Write down every word that the speaker says
c)
organize what you hear in an easy-to-retain format
d)
Avoid relating new information to old information
60.
Matthew is sitting in communications class while the instructor is lecturing, but his mind keeps wandering to his upcoming vacation. Matthew is experiencing which type of listening barrier?
a)
physical distractions
b)
mental distractions
c)
biases
d)
prejudices
61.
In order to improve your empathic listening, which of the following recommendations would be helpful?
a)
See things from the receiver’s point of view
b)
Engage in one-way communication.
c)
Interrupt the speaker if what you have to say is more important.
d)
Seek to understand the speaker’s thoughts and feelings.
62.
At the evaluation stage of the listening process, one should __________
a)
evaluate the speaker’s point of view immediately
b)
listen passively
c)
not be concerned with opinions
d)
identify any biases, self-interests, or prejudices that the speaker may have
63.
While listening to Ella talk about her accident, Mel nods his head and says, “uh-huh” and “hmmm.” Mel is __________
a)
giving backchanneling cues
b)
paraphrasing
c)
using display rules
d)
requesting clarification
64.
Sharia is listening logically and dispassionately to the salesperson who is trying to sell her a car. Sharia is engaging in what type of listening?
a)
offensive
b)
defensive
c)
critical
d)
empathic
65.
Austin strives to listen politely. What is the best advice that you can give him?
a)
Give negative feedback to communicate to the speaker that you are bored
b)
Exhibit disapproval on all controversial issues
c)
Avoid echoing the speaker’s nonverbal communication
d)
Avoid interrupting the speaker
66.
Which of the following is a guideline for effective emotional listening?
a)
Focus the conversation on yourself
b)
Try to solve the other person’s problems
c)
Empathize with the other person
d)
Interrupt when you have questions
67.
Your neighbor is telling you about the sadness he feels about the death of his wife. To communicate understanding, you should practice __________ listening
a)
empathic
b)
inactive
c)
objective
d)
critical
68.
Which of the following is true about the relationship between culture and listening?
a)
Standards for appropriate feedback are basically the same across cultures
b)
Listening in any culture requires attention to both verbal and nonverbal cues
c)
Nonverbal cues tend to have the same meaning across cultures
d)
Polite listening in all cultures involves cues of agreement
69.
Which of the following would be the best active listening response to the statement: “This has been the worst day of my life!”
a)
“This is the worst day of your life, huh?”
b)
“You think you have had a bad day; let me tell you about mine!”
c)
“You seem really upset. What made your day so bad?”
d)
“Awe, sorry . . . but I have a meeting to go to.”
70.
Which of the following statements is true of active listening?
a)
It enables you to check your understanding of what the speaker has said.
b)
It enables you to express an evaluation of what the speaker has said.
c)
It inhibits the speaker from further exploring his or her feelings and thoughts.
d)
It discourages the speaker from solving his or her problem.
71.
The text defines display rules as __________.
a)
cultural rules that govern which nonverbal behaviors are appropriate and which are inappropriate in a public setting
b)
cultural rules that govern when to offer feedback and when not to offer feedback
c)
social rules that emerge as people listen actively to others
d)
social rules that govern how people should express empathy in private settings
72.
In terms of the relationship between listening and culture, which of the following is true concerning feedback?
a)
Positive feedback is always preferable to negative feedback regardless of culture
b)
People from high-context cultures (such as Japan and Korea) generally appreciate honest, open feedback
c)
Perceptions of appropriate feedback vary from culture to culture
d)
Eye contact is a universal symbol of good listening
73.
Which of the following is true concerning the relationship between listening and gender?
a)
Women may be socialized to exhibit more listening cues than men
b)
Women typically make less eye contact than men while listening
c)
Women may be socialized to interrupt speakers more than men
d)
Women listen less to men than men listen to women
74.
Hearing happens when you get within range of some auditory stimulus, but __________ begins only when the messages the speaker sends are received
a)
listening
b)
feedback
c)
stereotyping
d)
enculturation
75.
Which of the following is a correct statement about listening?
a)
Hearing and listening are the same
b)
Listening is a natural, passive process
c)
Listening is the same regardless of the situation
d)
Listening can be improved
76.
__________ occurs when you decode the speaker’s signals and grasp both the thoughts that are expressed and the emotional tone that accompanies them
a)
Understanding
b)
Receiving
c)
Remembering
d)
Responding
77.
Which of the following is a physical barrier that may interfere with listening?
a)
thinking about the date you had last night
b)
concentrating on the pain in your toe
c)
the sound of a fire alarm
d)
focusing on an upcoming test
78.
Bethany wants to be a good critical listener. Which of the following should she do?
a)
Filter out any undesirable messages
b)
Focus only on nonverbal communication
c)
Focus only on verbal communication
d)
Keep an open mind
79.
At the __________ stage of listening, you note not only what is said (verbally and nonverbally) but also what is omitted.
a)
receiving
b)
remembering
c)
understanding
d)
evaluating
80.
The denotative meaning of a word __________
a)
is subjective
b)
is found in a dictionary
c)
includes the word’s emotional meaning
d)
is different for different people
81.
The statement “Anderson is such an idiot” contains __________
a)
a snarl word
b)
a purr word
c)
metacommunication
d)
disconfirmation
82.
Of the following terms, which is the highest in abstraction?
a)
chairs
b)
furniture
c)
things to sit on
d)
the wing chair in Sandra’s living room
83.
Of the following terms, which is the lowest in abstraction?
a)
cats
b)
my orange tabby, Murray
c)
animals
d)
carnivores
84.
Which of the following statements is the best example of direct speech?
a)
“I don’t feel like cooking tonight. I am ordering pizza to be delivered.”
b)
“Wouldn’t you rather have pizza tonight than that leftover spaghetti?”
c)
“Oh dear! I forgot to go to the grocery store. I hope I can find something decent to cook for dinner.”
d)
“Fred says that new pizza place down the street has great pizza, and they deliver.”
85.
Which of the following statements is the best example of an indirect response to the question, “What’s for dinner, honey”?
a)
“I’m not cooking tonight. I ordered Chinese takeout.”
b)
“Why do you always ask me that as soon as I get home from work?”
c)
“Tommy said the new Mexican place down the street is great, and they deliver.”
d)
“I think you should prepare the meal this evening.”
86.
__________ refers to a willingness to stand up for your rights but with respect for the rights of others
a)
Assertiveness
b)
Aggressiveness
c)
Onymous communication
d)
Abstraction
87.
Albert wants to ensure that he is communicating politely in his e-mail. Which of the following is the best strategy for him to use?
a)
Write it in all capital letters
b)
Compose a lengthy e-mail
c)
Generate unsolicited e-mails whenever possible
d)
Avoid offensive language
88.
Which statement is an example of nonsexist language?
a)
The average student is worried about his grades
b)
The competent student knows her limitations.
c)
The first-year students may require extra attention
d)
The unprepared student jeopardizes his chance for a good grade
89.
Marion says, “Jon is a gay athlete.” This is an example of what?
a)
denotative meaning
b)
polite communication
c)
heterosexist speech
d)
ambiguity
90.
Luann believes that people should tell it like it is when communicating with others because being up-front saves time and energy in the long run. Luann’s guiding principle in verbal communication is __________
a)
directness
b)
face-saving
c)
peaceful relations
d)
indirectness
91.
When Jeanne tells Dave, “I’m so stoked! I got an A on my chemistry midterm,” and Dave replies, “I’m hungry. Let’s get some lunch,” Dave is engaging in __________
a)
confirmation
b)
disconfirmation
c)
rejection
d)
indiscrimination
92.
The local newspaper allows readers to make comments on stories in its online edition. Readers do not have to give their names, and many of the comments are extreme. This is an example of __________ messages.
a)
onymous
b)
anonymous
c)
denotative
d)
connotative
93.
When Ashley tells Jeremy, “I am going to study really hard for that history test,” and Jeremy replies, “I know you will. You have a real drive to do well in school. I admire you,” Jeremy is engaging in __________
a)
confirmation
b)
disconfirmation
c)
allness
d)
denotative communication
94.
When making the company newsletter, Janet includes the anniversaries of all the people of her race, but omits the anniversaries of the office’s employees of a different race. Janet’s behavior can be described as __________
a)
sexist
b)
racist
c)
heterosexist
d)
ageist
95.
When Lilly interviewed Meisha for a job, she told her, “Meisha, you have been out of college for a very long time, and I don’t think you would be comfortable with our young clients.” Lilly’s statement could be considered __________
a)
ageist
b)
heterosexist
c)
racist
d)
confirming
96.
Which of the following is a benefit of using effective nonverbal communication?
a)
It decreases your ability to understand people
b)
It decreases your own perceived attractiveness
c)
It challenges your ability to make an effective self-presentation
d)
It increases your psychosocial well-being
97.
During her speech to persuade her classmates to get involved in campus politics, Haley pounds the podium to draw her audience’s attention to a particularly important point. Haley has used nonverbal communication to __________ verbal communication
a)
regulate
b)
illustrate
c)
complement
d)
accent
98.
When we are listening to someone speak, we are not passive; rather, we nod our heads, purse our lips, lean forward, and so on. All of these nonverbal behaviors are used to __________.
a)
repeat verbal messages
b)
accent verbal messages
c)
control the flow of verbal messages
d)
help the speaker adapt to the interaction
99.
Marty holds up two fingers while telling Henry he will be back in two minutes. Marty has used nonverbal communication to __________ verbal communication
a)
regulate
b)
repeat
c)
complement
d)
contradict
100.
Olivia does not want Justin to know that she is disappointed with the golf clubs he gave her for her birthday, so she smiles broadly and jumps up and down as if she is very excited. Olivia’s use of nonverbal communication is an example of which principle of nonverbal communication?
a)
Nonverbal communication helps manage impressions
b)
Nonverbal messages structure conversation
c)
Nonverbal messages do not communicate without verbal messages
d)
Nonverbal communication is not impacted by verbal communication
101.
__________ communication is perhaps the most primitive form of nonverbal communication
a)
Touch
b)
Artifactual
c)
Eye
d)
Gesture
102.
During stressful situations, Quinn tends to play with his glasses to calm his nerves and focus his attention. Quinn’s nonverbal action is an example of an __________
a)
emblem
b)
adaptor
c)
affect display
d)
illustrator
103.
Generally, people use facial management techniques to __________.
a)
enable them to express feelings while achieving desired effects
b)
show how they really feel about others
c)
establish territorial boundaries
d)
distance themselves from others
104.
When you avoid eye contact or avert your glance to help others maintain privacy, it is known as __________.
a)
the facial feedback hypothesis
b)
eye avoidance
c)
civil inattention
d)
spatial communication
105.
When you come into a lecture hall early, place your books and jacket on a seat, and then go out to talk with friends, you have engaged in behavior best described as __________.
a)
dominance
b)
transactional
c)
relational
d)
territorial
106.
The facial feedback hypothesis posits that __________.
a)
if you give positive facial cues to others, they will reciprocate
b)
negative facial cues have little effect on the feedback people receive
c)
facial expressions influence levels of physiological arousal
d)
facial expressions are the most influential form of nonverbal communication
107.
Most business transactions take place at which proxemic distance?
a)
social
b)
public
c)
intimate
d)
personal
108.
Xander has placed a nameplate on his desk with his name and title. This is an example of a(n) __________
a)
central marker
b)
boundary marker
c)
earmarker
d)
lineal marker
109.
Artifactual communication would include __________
a)
jewelry
b)
winking
c)
gestures
d)
pupil dilation
110.
Fatima only wears one kind of perfume, Serenity. When Fatima’s friends smell Serenity, they instantly think of her. In this case, the smell of Serenity functions as a(n) __________ message.
a)
identification
b)
attraction
c)
ritualistic
d)
control
111.
Paralanguage may be defined as the __________.
a)
nonverbal dimension of gesture
b)
vocal and verbal dimension of speech
c)
vocal but nonverbal dimension of speech
d)
movements of the small muscles of the face
112.
The “spiral of silence” theory suggests that you are more likely to voice __________ than __________.
a)
agreement; disagreement
b)
disagreement; agreement
c)
assertiveness; aggression
d)
conspiracy; agreement
113.
Temporal communication is concerned with __________.
a)
time
b)
distance
c)
rhythm
d)
silence
114.
People in monochronic cultures __________.
a)
do not pay much attention to color
b)
compartmentalize time
c)
value silence
d)
value traditions
115.
__________ distance, which measures from 12 to 25 feet or more, protects you. At this distance, you could take defensive action if threatened.
a)
Intimate
b)
Personal
c)
Social
d)
Public
116.
__________ distance ranges from 18 inches to 4 feet and constitutes the imaginary “bubble” that keeps you protected and untouched by others.
a)
Intimate
b)
Personal
c)
Social
d)
Public
117.
__________ territories are areas that you might call your own; these areas are your exclusive preserve. Examples might include your room, your desk, or your office.
a)
Intimate
b)
Primary
c)
Secondary
d)
Public
118.
__________ territories are areas that are open to all people; they may be owned by some person or organization, but they are used by everyone.
a)
Intimate
b)
Personal
c)
Social
d)
Public
119.
Which of the following suggestions should you follow when making decisions about another person’s nonverbal communication?
a)
Draw immediate conclusions about nonverbal behaviors.
b)
Understand that messages come through only one channel of communication.
c)
Accept that your first judgment is most likely correct.
d)
Interpret your judgments and conclusions against a cultural context.
120.
__________ serve to divide your territory from that of others.
a)
Boundary markers
b)
Earmarkers
c)
Haptic markers
d)
Central markers
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