WorksheetsFEB2020_TEST 1: HMG10103
Total questions: 25
Worksheet time: 25mins
Which of the following is the steps of the four management functions?
Planning, organizing, controlling, leading
Planning, organizing, leading, controlling
Organizing, planning, controlling, leading
Controlling, leading, organizing, planning
Subway and Burger King are the examples of ______________.
licensing
exporting
franchising
wholing-owned subsidiary
_______________ level plan is top management's decisions pertaining to the organization's mission, overall strategy and structure.
Business
Corporate
Functional
Organizational
Who is a manager?
Managers are organizational members who tell others what to do and how to do it.
Managers are organizational members who always give order to others.
They do not coordinate and oversee the work of other people so that organizational goals can be accomplished.
In traditionally structured organizations, managers can be classified as non-managerial employee.
There are _________ managerial roles.
4
6
8
10
A/An _____________ is responsible to influence staff in an organization.
leader
monitor
entrepreneur
spokesperson
________________ is a management function that focuses on measuring employees' and organizational performance against planned goals and taking on corrective action necessary.
Leading
Planning
Organizing
Controlling
________________ involves determining what tasks are to be done.
Controlling
Organizing
Planning
Leading
A manager should have management, interpersonal, communication and ____________________ skills.
critical
creative
contextual
conceptual
A _________________ is an example of manager's interpersonal roles.
monitor
figurehead
entrepreneur
resource allocator
Organization _____________ shows the structure of the organization including the title of each manager's position and by means of connecting lines, who is accountable to whom and who has authority for each area.
flow
chart
design
division
The ______________ skill is a power to transform ideas into words & actions
conceptual
technical
communication
human
PEST analysis is about analyzing political, economical, ______________ and technological forces in an organization's external environment.
societal
strategic
strengths
socio-cultural
Ethics refers to the principles of conduct that govern an individual or group.
True
False
_________________ ethics is refer to values and standards used by groups of managers in a workplace.
societal
professional
individual
formal
List TWO (2) ways to fostering an ethical environment at work.
Publish a 'code'.
Involve personnel at all levels.
Involve only top management.
Do not measure the performance.
Ethical origins can be categorized into individual ethics, professional ethics and ______________ ethics.
people
cultural
societal
workplace
________________ refers to completing activities by doing things right to attain organization goals.
Leading
Efficiency
Disseminator
Effectiveness
Which of the following is an example of a joint venture?
Fast food chain restaurants.
Petronas and Shell.
7-Eleven Stores
SonyEricsson
Global environment differences include economic, social-cultural, political and ____________________ differences.
racial
logistic
external
technological
Management can be defined as ______________ work activities so that they are completed efficiently and effectively with and through other people.
cooping
coercive
cooperating
coordinating
What is considered as management's contribution on what needs to be done towards welfare contributions for society's interests?
Ethics
Ethical principles
Social responsibility
Corporate Social Responsibility
______________ refers to an arrangement where a licensor grants a licensee the right to use intangible property, such as patents, copyrights, manufacturing processes, or trade names for a specified period of time for royalties.
licensing
franchising
join ventures
wholly owned subsidiaries
List TWO (2) importance of Ethics in business.
To attract customers to the firm’s products/services a boosting sales and profits.
To attract potential employees to work for the business.
To promote new product.
To create awareness.
______________ skills refer to knowledge of and proficiency in a specialized field.
Human
Interpersonal
Motivatiion
Technical
