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SUMMATIVE ASSESSMENT : S2

Total questions: 60

Worksheet time: 30mins

Name
Class
Date
1.

Event staging includes

a)

The final proposal

b)

The venue, décor and food

c)

Lighting,video screens and sound systems

d)

Key personnel involved in the event

2.

The structure that is suspended from the roof or around the stage to support, lights, speakers, or other materials is called:

a)

Frame

b)

Rigging

c)

Stage

d)

Sound stage

3.

To meet Health and Safety regulations, Employees setting up rigging and lighting would by law need to:

a)

.Wear safety shoes in case a hammer falls on their feet

b)

wear a safety harness or other fall prevention equipment

c)

Wear leather gloves to protect their hands

d)

wear a safety vest so you can see them in the dark

4.

Audiovisual is

a)

having good sound equipment set up at the event

b)

having colored lights at the event

c)

a virtual event

d)

using both sight and sound to create the best atmosphere.

5.

Before hiring a Rigging team, they need to provide you with:

a)

An approved uniform

b)

proof of competence

c)

Electrician’s license

d)

A list of employees

6.

The risk of fire will be greatly reduced if:

a)

Drapes are kept away from stage lighting and should be made of fire retardant material.

b)

Fire equipment is checked regularly

c)

There are enough Fire exits and they are clearly marked

d)

Emergency assembly points are clearly marked

7.

Inclusive facilities at an event ensures:

a)

The venue provides food stations

b)

The stage has stairs and spotlights attached

c)

Facilities can be used and enjoyed by everyone, including hose with disabilities

d)

The rigging carries light and sound equipment

8.

Emergency plans and procedures will be successful if they are supported by:

a)

the health and safety manager

b)

having enough security staff

c)

Communication, training and periodic drills.

d)

enough first responders on call at the event

9.

It is important to know how culture impacts on the way in which people behave and communicate because

a)

It will help you give better service to all your stakeholders

b)

i will make your job easier

c)

It will help you to get promoted

d)

You can encourage conflict amongst stakeholders

10.

As an employer you know your client is looking to organize an event with high value placed on cleanliness and preserving nature. Which category of cultural values does this client ascribe to?

a)

Self-oriented

b)

Environment-oriented

c)

Extremely-oriented

d)

Other-oriented

11.

What is the main way to identify the target market for coordinating and designing an event brochure?

a)

Placing an advertisement in the local newspaper

b)

Sending out a group survey on social media

c)

Review historical data and information from similar events

d)

Designing a questionnaire to distribute online

12.

What is an example of important information that would be included on conference programs and registration forms?

a)

Menus

b)

Name of the organisation and website address

c)

Local attractions

d)

Arrival and departure times

13.

List 4 examples of generic marketing materials at an event.

a)

Menus, programs, brochures and pamphlets

b)

Name badges, lanyards, menus and programs

c)

Conference bags, t-shirts, pens, mugs, key rings

d)

Layout plans, staff lists and pamphlets

14.

What will determine the brochures or marketing materials that need to be produced for a particular event?

a)

The type of event and target audience

b)

The colour theme and décor of the event

c)

The availability of service providers

d)

Level of stock from other events

15.

What is a ‘quotation’?

a)

The final price to produce the items

b)

The price to sit and discuss what needs to be done

c)

The price that the client agrees to pay

d)

An estimated cost supplied by the supplier for the items ordered

16.

List 4 common writing styles used in brochures.

a)

Arial, italic, Calibri and Helvetica

b)

Calibri light, Roman, freestyle and italic

c)

Factual, imaginative, whimsical and emotional

d)

Humble, demanding, loud and conservative

17.

What should you consider when appointing a service provider to produce the brochure or marketing materials?

a)

Evaluation of their previous work and their understanding of the objectives

b)

The quotation that is submitted by the service provider

c)

The location of the service provider

d)

The nationality of the service provider

18.

List the reasons action plans are needed for each individual brochure / marketing item to be produced.

a)

Each service provider has different ways of doing things

b)

Staff change all the time and each new staff member has their own concept

c)

Content, prices, information, dates and times are usually different for each event

d)

Seasons change and so do colour schemes

19.

What must be checked when proof reading the materials?

a)

The weight of the materials feels right

b)

That it looks good from a distance

c)

The names of people and addresses have been shortened to fit on the page

d)

Spelling and grammatical errors, language, any inaccuracies

20.

What are the features of a page layout?

a)

Choice of font style, colour and size to be used

b)

Size of the paper to be used for brochure

c)

Type of paper to be used

d)

Colour and texture of paper to be used

21.

One of your clients emailed you about the technical issue she was facing to get registered but she didn’t mention exactly what the issue was. What should be your action be in such a case?

a)

You should contact client for further details

b)

You should wait for client to email again

c)

You should get your software checked

d)

Fix it on the day of the event

22.

If you want to collect event feedback; your bespoke software should have below feature:

a)

invoicing

b)

E-Ticketing

c)

Pre- booking

d)

suggestion form

23.

Bespoke means:

a)

made for a particular customer or user

b)

automatic function

c)

software

d)

event organizer

24.

Registration details may include all of the following, except:

a)

Full name and title

b)

contact details

c)

accommodation details

d)

Banking details

25.

What are the benefits of using single event management software?

a)

Manual transfer required to issue tickets at the event

b)

Slow and not always user friendly

c)

All information in one place and allows for quick analysis of data

d)

Expensive but efficient.

26.

How would you use registration software to support clients?

a)

A. by emailing them after event

b)

A. by creating an email directly link

c)

A. by calling them

d)

A. by creating a feedback form

27.

Clients cannot perform below function from online registration software:

a)

Print tickets

b)

Make payments

c)

pay for admissions

d)

contact other clients

28.

The internal stakeholders need to find out how many people are attending the event and how much is being spent. What should you do in this case?

a)

Generate the correct reports for the stakeholders

b)

Tell them they are not authorized to get this information

c)

Ask the stakeholders to wait for the annual general report

d)

Ask the stakeholders to report themselves on what they see

29.

The following information can be found on an event purchase invoice except:

a)

Name and address of the buyer

b)

Price of goods

c)

Balance of the suppliers account

d)

Details of goods purchased

30.

Event registration software assists the event planner in:

a)

Making use of their creative abilities

b)

Looking professional without too much effort

c)

Accessing detailed reports to monitor attendance rates and manage logistics

d)

Improving their information technology skills

31.

The primary role of an event steward is to

a)

Assist with delivery of an enjoyable and safe experience for audiences

b)

Get a free ticket to attend big events

c)

Have free access to all locations at the event

d)

Have an opportunity to meet and greet all VIPs attending the event

32.

The duties of an event steward would include the following

a)

Administer first aid in the event of an emergency

b)

Decide when and where spectators can access the site

c)

Collect passes, check equipment to ensure suitability, assess risks

d)

Plan the post event celebrations

33.

Important skills for event stewards to have are:

a)

How to monitor crowds and identify potential problems

b)

The names of all VIPs attending and their dietary requirements

c)

Times and venues for catering for the event

d)

Direct contact with all the service providers

34.

If a suspicious item is identified at your event, the first thing you should do is

a)

Get everyone to leave the venue

b)

Take action to secure the area in accordance with agreed procedures

c)

Keep quiet and not tell anyone

d)

Cover it up so that nobody can see it

35.

Resources needed at an event may include all of the following, except

a)

Communication radios

b)

Safety equipment

c)

Emergency equipment

d)

Children's play area

36.

Some hazards experienced at an event and which are preventable are

a)

Too many overweight people

b)

Loud music at a public music festival

c)

Blocked exits, spillages and faulty equipment

d)

Too many children at a fun fair

37.

The sort of action at an event that could endanger self and others could be

a)

Shouting at your staff on the day of the event

b)

Not enough people to fill the venue

c)

Overcrowding, unruly spectators, violent behaviour

d)

VIPs arriving with a huge entourage

38.

Having visible event stewards means

a)

Stewards who can see clearly

b)

Stewards who are all young and energetic

c)

Stewards who are able to cater for all VIP needs

d)

Stewards who are wearing special attire for easy identification

39.

Emergency services needed at a public event are

a)

Fire department, police and ambulance services

b)

Back up entertainers

c)

Extra toilet facilities

d)

Extra food in case the catering is not enough

40.

It is not necessary to include the following information in your event workplan

a)

Timelines, work breakdown structures and roles and responsibilities

b)

Confirmed number of delegates or guests attending event

c)

Risk management plan for occupational health and safety considerations

d)

Purpose and objectives of the event

41.

External factors that can impact on an event include:

a)

Changes in management

b)

Employee motivation

c)

Government regulations

d)

The Registration software packages we choose

42.

What is another name for Contingency planning in Events?

a)

Scenario planning

b)

Ad hoc planning

c)

Synergy planning

d)

Business level planning

43.

What is the definition of a scenario in scenario planning?

a)

An unplanned for event

b)

An imagined sequence of future events

c)

An unpredictable event

d)

A planned for event

44.

In an upcoming Event, internal Stakeholders may include all the following except

a)

stewards

b)

security

c)

event planner

d)

a local Uber driver

45.

The most important information a meeting planner can determine prior to an event is:

a)

The budget

b)

Past events held by the group

c)

Expected attendance

d)

Group demographics

46.

You are supposed to identify the clear purpose of the event as it will support the team to work on a:

a)

A defined specified outcome to be achieved in the long-term

b)

A clear set of goals to be attained given a set number of resources

c)

A clearly defined and measurable outcome to be achieved over a specified time-frame

d)

A set standard of performance agreed by workers and managers

47.

The events management body of knowledge

a)

Aims to set out the skills and areas of knowledge needed by event managers

b)

Describes the body of knowledge built up by academic researchers about event management

c)

Is a guide for students of event management,designed by industry practitioners

d)

Online cloud storage

48.

Reliability means:

a)

The quality of being trustworthy

b)

To be used always

c)

To have supporting evidence

d)

To be tested before

49.

Why is a Feasibility study prepared?

a)

Achieve maximum profit

b)

Increase cost according to design criteria, quality & space

c)

Reduce social benefits

d)

Identify and minimize risks and uncertainty

50.

Which is an example of a threat in the event feasibility study?

a)

Favorable news media

b)

Poor publicity

c)

Food and beverage carts run out of ice

d)

No Traffic accidents

51.

What is the first step in event planning?

a)

Prepare the budget

b)

define the goals and objectives

c)

Select the venue

d)

Recruit sponsors

52.

You are hosting and you need contractors to ensure the success of the event. You will therefore sign contracts with the following contractors except

a)

vendors

b)

caterers

c)

directors

d)

security

53.

Finally your event has been approved and you are now busy preparing your work plan. What would you include in this document?

a)

Job description of the event manager

b)

Roles and responsibilities of all volunteers

c)

Program of the event

d)

Timelines,work breakdown, structure, roles and responsibilities

54.

What is the other meaning of “service personnel”?

a)

Only service providers

b)

All employees including contractors

c)

employees only

d)

contractors only

55.

Once you goals and objectives have been identified, you need to confirm your resource requirements. What would you include?

a)

Human resources, physical resources and financial resources

b)

Logistical resources

c)

Venue resources

d)

Physical and mental resources

56.

Event briefings should cover access times for service personnel, client and attendees. They should also include:

a)

Any related emails sent to contractors

b)

Exact time for attendees to arrive before the door is closed

c)

Event programs and scheduled times for activities

d)

The breakdown time

57.

What would you consider when conducting risk assessment for your event?

a)

External factors that can influence the favorable outcome of your event

b)

A signed contract with a security company

c)

Written warning for all employees who break the rules

d)

Email sent to the security company

58.

What are the examples of small events?

a)

Trade shows

b)

Meetings

c)

sports game

d)

summit

59.

As an event manager, how do you monitor event operations?

a)

Through effective communication with stakeholders

b)

By email when necessary because every team member knows her roles and responsibilities

c)

By waiting for reports from each department

d)

By regular WhatsApp

60.

What is the importance of evaluating the event?

a)

To document pictures of the event

b)

To receive positive feedback

c)

To improve the event financials

d)

To document lessons learnt and make suggestions for improvements for future events