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WorksheetsP-D-C-A Basics
Total questions: 18
Worksheet time: 9mins
Which is right for the PDCA cycle?
Plan, Do, Check, Adjust
Plan, Do, Check, Act
Plan, Done, Check, Act
Play, Done, Check, Act
In the 1950's, who created PDCA cycle as an easy to follow problem solving cycle?
W Edwards Deming
Walter A. Shewhart
Armand Vallin Feigenbaum
Joseph M.Juran
In PDCA, which stage looks at setting goals?
PLAN
DO
CHECK
ACT
In PDCA, we use the "5 Whys" method to consider the root cause. which stage is this?
PLAN
DO
CHECK
ACT
Which tools/charts could use in "Plan" phase?
Fishbone diagram
Histograms chart
Scatter diagrams
Pareto Diagram
In "CHECK" phase, which actions could use for review?
Key milestones review
Which parts are good for result?
Compare with budget
Which parts can improve?
When you create the SOPs, which contents need consider?
Process
Responsibility
Input/Output
Data Collection/Standard
Which steps are critical for consistent implementation of process improvements?
PLAN
DO
CHECK
ACT
The systematic examination of a quality system carried out by an independent reviewer is called:
Quality planning
Quality control
Quality improvement
Quality audit
Which of the following describes the process of finding a better way of meeting customer needs?
Quality planning
Quality control
Quality improvement
Quality management
What type of audit is conducted by someone from within the company to ensure that a quality system is being followed?
Internal audit
External audit
Third-party audit
Team audit
What type of audit is requested by someone from outside the company?
Internal audit
External audit
Third-party audit
Team audit
The Japanese term, Kaizen, means:
Continuous planning
Quality improvement
Quality planning
Continuous improvement
What type of audit would be requested by your manager?
Internal audit
External audit
Third-party audit
Team audit
Quality control is the process used to ensure that products meet or exceed customer expectations and are delivered on time and without damage.
True
False
Which PDCA step involves measuring to find out whether the change has accomplished the objective?
Plan
Do
Check
Act
Which PDCA step involves everyone in the process to review and implement the change?
Plan
Do
Check
Act
Which PDCA step involves implementing the change slowly on a small scale?
Plan
Do
Check
Act
